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ssl & "page cannot be found"

 
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spatel

External


Since: Oct 06, 2003
Posts: 1



(Msg. 1) Posted: Mon Oct 06, 2003 9:23 pm
Post subject: ssl & "page cannot be found"
Archived from groups: microsoft>public>inetserver>iis, others (more info?)

Hi guys..
I have a very strange error.. Some of my users get a "page cannot be
found" error when trying to access a page using ssl.. but it works fine for
a lot of my other users... here is my setup..
Win2k - IIS5.0
Verisign Secure Site Certificate..
I have verified that the port is assigned to the correct website.. have also
stopped the default and admin websites..
The box has only 1 IP address bound to it... My website has ports 80 and 443
bound to it.

What could it be?? I am at a loss of ideas... any help will be
appreciated..
Thanks in advance
Sanjay Patel
spatel.TakeThisOut@naceweb.org.nospam

 >> Stay informed about: ssl & "page cannot be found" 
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user653

External


Since: Aug 25, 2003
Posts: 54



(Msg. 2) Posted: Mon Oct 06, 2003 9:44 pm
Post subject: Re: ssl & "page cannot be found" [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hey ~

Are they getting prompted possibly because they are accessing the site with
a different common name than the one specified in the server certificate?
If so, it is possible that they are clicking No and hence getting a 404. I
would suggest running SSL Diagnostics on your server and ensure that there
is no odd issues...

SSL Diagnostics:
<a style='text-decoration: underline;' href="http://www.microsoft.com/downloads/details.aspx?FamilyID=cabea1d0-5a10-41bc-83d4-06c814265282&DisplayLang=en" target="_blank">http://www.microsoft.com/downloads/details.aspx?FamilyID=cabea1d0-5a10...bc-83d4</a>

HTH,

--
~Chris (MSFT)
IIS Supportability Lead

This posting is provided "AS IS" with no warranties, and confers no rights


"Sanjay Patel" <spatel RemoveThis @naceweb.org.nospam> wrote in message
news:egQJuhFjDHA.1772@TK2MSFTNGP10.phx.gbl...
 > Hi guys..
 > I have a very strange error.. Some of my users get a "page cannot be
 > found" error when trying to access a page using ssl.. but it works fine
for
 > a lot of my other users... here is my setup..
 > Win2k - IIS5.0
 > Verisign Secure Site Certificate..
 > I have verified that the port is assigned to the correct website.. have
also
 > stopped the default and admin websites..
 > The box has only 1 IP address bound to it... My website has ports 80 and
443
 > bound to it.
 >
 > What could it be?? I am at a loss of ideas... any help will be
 > appreciated..
 > Thanks in advance
 > Sanjay Patel
 > spatel RemoveThis @naceweb.org.nospam
 >
 ><!-- ~MESSAGE_AFTER~ -->

 >> Stay informed about: ssl & "page cannot be found" 
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someone9

External


Since: Aug 25, 2003
Posts: 2419



(Msg. 3) Posted: Tue Oct 07, 2003 1:58 am
Post subject: Re: ssl & "page cannot be found" [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The "Page cannot be found" is IE's generic page for problems retrieving
content from a webserver. It would be helpful in those instances to see the
*real* error code and not the masked version from IE.

It is possible to configure IE to "not cache secure content", which
subsequently disallows you to initiate download of some resources. If your
web page somehow turns from a "browse" to a "download", this may be an error
that could turn into an IE "Page cannot be found".

But, really, you need the real error code from IIS for these cases (or find
them in the IIS log files -- use Log Parser 2.0 to do this) to make
progress..

--
//David
IIS
This posting is provided "AS IS" with no warranties, and confers no rights.
//
"Sanjay Patel" <spatel.TakeThisOut@naceweb.org.nospam> wrote in message
news:egQJuhFjDHA.1772@TK2MSFTNGP10.phx.gbl...
Hi guys..
I have a very strange error.. Some of my users get a "page cannot be
found" error when trying to access a page using ssl.. but it works fine for
a lot of my other users... here is my setup..
Win2k - IIS5.0
Verisign Secure Site Certificate..
I have verified that the port is assigned to the correct website.. have also
stopped the default and admin websites..
The box has only 1 IP address bound to it... My website has ports 80 and 443
bound to it.

What could it be?? I am at a loss of ideas... any help will be
appreciated..
Thanks in advance
Sanjay Patel
spatel.TakeThisOut@naceweb.org.nospam
 >> Stay informed about: ssl & "page cannot be found" 
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Login to vote
qbernard

External


Since: Sep 05, 2003
Posts: 407



(Msg. 4) Posted: Tue Oct 07, 2003 12:47 pm
Post subject: Re: ssl & "page cannot be found" [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

all users from the same network ?
is there any firewall blocking for those problem users ?

telnet yourserver 443, directly to 443 port, pass ?

Also try
HOW TO: Determine If SSL Connectivity Is Not Working on the Web Server or on
an Intermediate Device
<a style='text-decoration: underline;' href="http://support.microsoft.com/?id=290051" target="_blank">http://support.microsoft.com/?id=290051</a>

--
Regards,
Bernard Cheah
<a style='text-decoration: underline;' href="http://support.microsoft.com/" target="_blank">http://support.microsoft.com/</a>
Please respond to newsgroups only ...



"Sanjay Patel" <spatel RemoveThis @naceweb.org.nospam> wrote in message
news:egQJuhFjDHA.1772@TK2MSFTNGP10.phx.gbl...
 > Hi guys..
 > I have a very strange error.. Some of my users get a "page cannot be
 > found" error when trying to access a page using ssl.. but it works fine
for
 > a lot of my other users... here is my setup..
 > Win2k - IIS5.0
 > Verisign Secure Site Certificate..
 > I have verified that the port is assigned to the correct website.. have
also
 > stopped the default and admin websites..
 > The box has only 1 IP address bound to it... My website has ports 80 and
443
 > bound to it.
 >
 > What could it be?? I am at a loss of ideas... any help will be
 > appreciated..
 > Thanks in advance
 > Sanjay Patel
 > spatel RemoveThis @naceweb.org.nospam
 >
 ><!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: ssl & "page cannot be found" 
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Login to vote
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