"Tina - AffordableHOST.com" <tina.TakeThisOut@affordablehost.com> wrote in message
news:vqnsus7ubarqd5@corp.supernews.com...
> "Boyd" <boyd.TakeThisOut@dont.spam.me> wrote in message
> news:MPG.1a16b5f1f3e6218b989691@news.slingshot.co.nz...
> > In article <f484337d.0311070738.2974c245.TakeThisOut@posting.google.com>,
> > euclid14.TakeThisOut@mailandnews.com says...
> > > If anyone has experience with the following companies that host web
> sites:
> > >
> > > enterprisedigital.net
> > > hostwalk.com
> > > 12wonderhosting.com
> > > highlogic.com
> > > glypto.com
> > > webhostingweb.net
> > > electric-webs.com
> > > cw3host.com
> > > ipowerweb.com
> > > beoutweb.com
> > > edmunds-enterprises.com
> > > livehost.net
> > > cambodianlink.com
> > > colomacommunications.com
> > >
> > > I'd appreciate hearing about your experiences with them, both good and
> bad.
> > > With the exception of ipowerweb.com & glypto.com, i've not been able
to
> > > find anything about these companies aside from their own websites.
> >
> > Email them and ask them to provide addresses of customers and then email
> > the customer and ask them what they think. That's what I did last time I
> > chose a host.
>
>
> That's actually not a very valid way to test customer satisfaction. Do
you
> think a host would give you contact info to their UNHAPPY customers?
Also,
> I would hope the host had the customers' permission to give you their
> contact info. Yikes!
>
A good host would supply a cross section of existing clients, maybe 2 or 3
in the similar category as the enquirer. It is in fact a very valid way to
test customer satisfaction. Unhappy customers may tell a person seeking a
reference when they will not tell the host. (that they are unhappy)
I would think if a host has unhappy customers then that should be addressed
first before taking on any new ones. Either by fixing what makes for
unhappyness or by agreeing to end the relationship if it cannot be fixed.
We always have a group of clients who are willing to be contacted by
enquirers as to the service they receive from us. I would think that was
standard practice. Some of our clients who have come from this group have in
fact asked for that and been referred to clients in similar fields. Even
then we refer them to the clients web site only where there is available
contact info - usually form based but often as not the bricks and morter
stuff as well. This way the prospective client can be assuered we are not
introducing them to one of our staff

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