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External
Since: Apr 29, 2004
Posts: 1010
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(Msg. 1) Posted: Fri Feb 06, 2004 8:24 pm
Post subject: IE password problem in cpanel
Archived from groups: alt>www>webmaster (more info?)
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A client cannot access webmail or member area with username password
Two servers,
1. UnixBSD No control panel ProgrammeA with password username access works
fine in both IE6 and NS 7.1
2. Linux Cpanel ProgrammeA with password username access does not work
User simply gets taken back to the login page and told password username
details are wrong.
Using NS all works fine, username password accepted
Using IE 6 Password access not working.
IE also fails on 2 when trying to use webmail, squirrel horde etc (error
message here is wrong session cookie id - which means it could be wrong or
it does not exist)
PhP.ini on both machines is much the same - sessions and cookies settings
are identical and both use the same version of mysql
It looks to me like a session / cookie problem except it is only a problem
with the cpanel / IE combination - works fine with cpanel / NS combination
And it is only a problem with password / username login
All other areas using sessions and cookies work fine - shoping kart etc.
Anyone come across anything similar?
Any idea's?
Any one got a drink? I need something  ( |
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External
Since: Jan 08, 2004
Posts: 199
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(Msg. 2) Posted: Fri Feb 06, 2004 8:24 pm
Post subject: Re: IE password problem in cpanel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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While sitting in a puddle Bill Logan scribbled in the mud:
> A client cannot access webmail or member area with username password
>
> Two servers,
> 1. UnixBSD No control panel ProgrammeA with password username access
> works fine in both IE6 and NS 7.1
>
> 2. Linux Cpanel ProgrammeA with password username access does not work
> User simply gets taken back to the login page and told password
> username details are wrong.
>
> Using NS all works fine, username password accepted
>
> Using IE 6 Password access not working.
>
> IE also fails on 2 when trying to use webmail, squirrel horde etc
> (error message here is wrong session cookie id - which means it could
> be wrong or it does not exist)
>
> PhP.ini on both machines is much the same - sessions and cookies
> settings are identical and both use the same version of mysql
>
> It looks to me like a session / cookie problem except it is only a
> problem with the cpanel / IE combination - works fine with cpanel / NS
> combination
>
> And it is only a problem with password / username login
>
> All other areas using sessions and cookies work fine - shoping kart
> etc.
>
> Anyone come across anything similar?
> Any idea's?
>
> Any one got a drink? I need something (
>
I got this from my host this morning:
If you are using Internet Explorer, with the latest Microsoft upgrade
patch, you may experience login difficulties with Cpanel, WHM, Webmail
and other non-yourhost login screens.
We've since modified the login form on our main page with a temporary
fix, and are developing a better login system. We hope to that the new
login system in place, as well as a new and centralized "Members Area"
webpage, very soon.
The best way to log in to a specific cpanel account on a specific server,
right now, is to use a url in the form:
<a style='text-decoration: underline;' href="http://USERNAME.SERVERNAME.cpanel.yourhost.com/" target="_blank">http://USERNAME.SERVERNAME.cpanel.yourhost.com/</a> - substituting in the
actual username and servername
As far as browsers, you might wish to consider a recent version of
Mozilla. We highly recommend Mozilla and most of our staff wouldn't dream
of using anything else. See <a style='text-decoration: underline;' href="http://mozilla.org/" target="_blank">http://mozilla.org/</a> for more information.
--
Duende
Recommended hosting
<a style='text-decoration: underline;' href="http://www.hostingforabuck.net" target="_blank">www.hostingforabuck.net</a>
<a style='text-decoration: underline;' href="http://www.affordablehost.com" target="_blank">www.affordablehost.com</a><!-- ~MESSAGE_AFTER~ --> |
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External
Since: Jun 28, 2003
Posts: 344
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(Msg. 3) Posted: Fri Feb 06, 2004 8:24 pm
Post subject: Re: IE password problem in cpanel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Bill Logan" <who DeleteThis @what.com> wrote in message news:40231874@clear.net.nz...
> A client cannot access webmail or member area with username password
>
> Two servers,
> 1. UnixBSD No control panel ProgrammeA with password username access works
> fine in both IE6 and NS 7.1
>
> 2. Linux Cpanel ProgrammeA with password username access does not work
> User simply gets taken back to the login page and told password username
> details are wrong.
>
> Using NS all works fine, username password accepted
>
> Using IE 6 Password access not working.
>
> IE also fails on 2 when trying to use webmail, squirrel horde etc (error
> message here is wrong session cookie id - which means it could be wrong
or
> it does not exist)
>
> PhP.ini on both machines is much the same - sessions and cookies settings
> are identical and both use the same version of mysql
Main reasons people can't log into Cpanel: 1. Browser security settings,
in IE, are set to "HIGH". 2. Accessing from behind a network firewall that
blocks Cpanel ports. 3. The latest Microsoft security patch disallows a
common way to log into Cpanel (and webmail from within Cpanel), with IE.
--Tina
--
<a style='text-decoration: underline;' href="http://www.AffordableHOST.com" target="_blank">http://www.AffordableHOST.com</a>
20% Discount Code: newsgroup
We transfer time from your current host!
Serving the web since 1997<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: IE password problem in cpanel |
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External
Since: Jun 27, 2003
Posts: 571
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(Msg. 4) Posted: Fri Feb 06, 2004 8:24 pm
Post subject: Re: IE password problem in cpanel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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External
Since: Sep 19, 2003
Posts: 3499
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(Msg. 5) Posted: Fri Feb 06, 2004 8:24 pm
Post subject: Re: IE password problem in cpanel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
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Tina - AffordableHOST.com wrote:
> "Bill Logan" <who RemoveThis @what.com> wrote in message
> news:40231874@clear.net.nz...
>> A client cannot access webmail or member area with username password
>>
>> Two servers,
>> 1. UnixBSD No control panel ProgrammeA with password username access
>> works fine in both IE6 and NS 7.1
>>
>> 2. Linux Cpanel ProgrammeA with password username access does not
>> work User simply gets taken back to the login page and told password
>> username details are wrong.
>>
>> Using NS all works fine, username password accepted
>>
>> Using IE 6 Password access not working.
>>
>> IE also fails on 2 when trying to use webmail, squirrel horde etc
>> (error message here is wrong session cookie id - which means it
>> could be wrong or it does not exist)
>>
>> PhP.ini on both machines is much the same - sessions and cookies
>> settings are identical and both use the same version of mysql
>
>
>
> Main reasons people can't log into Cpanel: 1. Browser security
> settings, in IE, are set to "HIGH".
is a fault in Cpanel
> 2. Accessing from behind a
> network firewall that blocks Cpanel ports.
what ports does Cpanel need that other websites manage without?
> 3. The latest Microsoft
> security patch disallows a common way to log into Cpanel (and webmail
> from within Cpanel), with IE.
is a bug in Cpanel or maybe a design flaw
If the IE user really does trust Cpanel and the host not to screw with
his/her workstation then the URL can be added to the list of 'trusted'
sites, but this is only to be recommended as a short term solution as it
can/will cause many visitors to question whether they want to deal with a
web company that can't get its head round simple web technologies.
Cpanel need to address these issues - unfortunately they are not the only
one.
btw: anyone used IE on a Win2k3 server? it's closed up tighter than a ducks
arse. I hope the next desktop o/s is released with a similarly configured
browser.
--
William Tasso<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: IE password problem in cpanel |
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External
Since: Apr 29, 2004
Posts: 1010
|
(Msg. 6) Posted: Fri Feb 06, 2004 9:26 pm
Post subject: Re: IE password problem in cpanel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
"Duende" <xxxspam DeleteThis @wipkip.biz> wrote in message
news:Xns9486D17F24DBDxxxspamwipkipbiz@130.133.1.4...
> While sitting in a puddle Bill Logan scribbled in the mud:
>
> > A client cannot access webmail or member area with username password
> >
> > Two servers,
> > 1. UnixBSD No control panel ProgrammeA with password username access
> > works fine in both IE6 and NS 7.1
> >
> > 2. Linux Cpanel ProgrammeA with password username access does not work
> > User simply gets taken back to the login page and told password
> > username details are wrong.
> >
> > Using NS all works fine, username password accepted
> >
> > Using IE 6 Password access not working.
> >
> > IE also fails on 2 when trying to use webmail, squirrel horde etc
> > (error message here is wrong session cookie id - which means it could
> > be wrong or it does not exist)
> >
> > PhP.ini on both machines is much the same - sessions and cookies
> > settings are identical and both use the same version of mysql
> >
> > It looks to me like a session / cookie problem except it is only a
> > problem with the cpanel / IE combination - works fine with cpanel / NS
> > combination
> >
> > And it is only a problem with password / username login
> >
> > All other areas using sessions and cookies work fine - shoping kart
> > etc.
> >
> > Anyone come across anything similar?
> > Any idea's?
> >
> > Any one got a drink? I need something (
> >
> I got this from my host this morning:
>
> If you are using Internet Explorer, with the latest Microsoft upgrade
> patch, you may experience login difficulties with Cpanel, WHM, Webmail
> and other non-yourhost login screens.
>
> We've since modified the login form on our main page with a temporary
> fix, and are developing a better login system. We hope to that the new
> login system in place, as well as a new and centralized "Members Area"
> webpage, very soon.
>
> The best way to log in to a specific cpanel account on a specific server,
> right now, is to use a url in the form:
> <a style='text-decoration: underline;' href="http://USERNAME.SERVERNAME.cpanel.yourhost.com/" target="_blank">http://USERNAME.SERVERNAME.cpanel.yourhost.com/</a> - substituting in the
> actual username and servername
>
> As far as browsers, you might wish to consider a recent version of
> Mozilla. We highly recommend Mozilla and most of our staff wouldn't dream
> of using anything else. See <a style='text-decoration: underline;' href="http://mozilla.org/" target="_blank">http://mozilla.org/</a> for more information.
>
Geat stuff - for the site owner - but what about the ordinary visitor? One
of the 90% plus who use IE . How would they know the servername, username or
even that they have to use that stuff to get into a password area.
Sorry, Duende, not having a go at you, (the messanger:-) and I do appreciate
the feed back - but dont it stink?<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: IE password problem in cpanel |
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External
Since: Jan 08, 2004
Posts: 199
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(Msg. 7) Posted: Fri Feb 06, 2004 9:26 pm
Post subject: Re: IE password problem in cpanel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
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While sitting in a puddle Bill Logan scribbled in the mud:
> Geat stuff - for the site owner - but what about the ordinary visitor?
> One of the 90% plus who use IE . How would they know the servername,
> username or even that they have to use that stuff to get into a
> password area.
>
> Sorry, Duende, not having a go at you
Ah, come on & have a go at me. It's been a sluw day. 
, (the messanger:-) and I do
> appreciate the feed back - but dont it stink?
I wasn't aware of any other M$ shitty bugs nor do I think my host is either
or mention would have been made of it in the email.
You may be dealing with a different kind of bug.
--
Duende
Recommended hosting
<a style='text-decoration: underline;' href="http://www.hostingforabuck.net" target="_blank">www.hostingforabuck.net</a>
<a style='text-decoration: underline;' href="http://www.affordablehost.com" target="_blank">www.affordablehost.com</a><!-- ~MESSAGE_AFTER~ --> >> Stay informed about: IE password problem in cpanel |
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External
Since: Apr 29, 2004
Posts: 1010
|
(Msg. 8) Posted: Fri Feb 06, 2004 10:03 pm
Post subject: Re: IE password problem in cpanel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
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"Duende" <xxxspam.DeleteThis@wipkip.biz> wrote in message
news:Xns9486DDF7A2FFCxxxspamwipkipbiz@130.133.1.4...
> While sitting in a puddle Bill Logan scribbled in the mud:
>
> > Geat stuff - for the site owner - but what about the ordinary visitor?
> > One of the 90% plus who use IE . How would they know the servername,
> > username or even that they have to use that stuff to get into a
> > password area.
> >
> > Sorry, Duende, not having a go at you
>
> Ah, come on & have a go at me. It's been a sluw day.
>
> , (the messanger:-) and I do
> > appreciate the feed back - but dont it stink?
>
> I wasn't aware of any other M$ shitty bugs nor do I think my host is
either
> or mention would have been made of it in the email.
>
> You may be dealing with a different kind of bug.
>
OK problem solved ))
Turns out it was a cookie thing. IE 6 is apparently VERY strict on cookies
and refuses to accept 3rd party cookies from not known sites - EVEN when
security is set low and accept ALL cookies is set.
The only good thing is the forced overide does work but it means a site will
either need to put a sign up telling visitors what to do - OR perhaps a
better option would be if all issued cookies contained a privacy policy -
then it would not be an issue<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: IE password problem in cpanel |
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External
Since: Jan 08, 2004
Posts: 199
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(Msg. 9) Posted: Fri Feb 06, 2004 10:03 pm
Post subject: Re: IE password problem in cpanel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
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While sitting in a puddle Bill Logan scribbled in the mud:
> Turns out it was a cookie
I seem to have problems getting my cookies too.  )
--
Duende
Recommended hosting
<a style='text-decoration: underline;' href="http://www.hostingforabuck.net" target="_blank">www.hostingforabuck.net</a>
<a style='text-decoration: underline;' href="http://www.affordablehost.com" target="_blank">www.affordablehost.com</a><!-- ~MESSAGE_AFTER~ --> >> Stay informed about: IE password problem in cpanel |
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External
Since: Sep 19, 2003
Posts: 3499
|
(Msg. 10) Posted: Fri Feb 06, 2004 10:03 pm
Post subject: Re: IE password problem in cpanel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
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Bill Logan wrote:
> ...
> OK problem solved ))
lovely - everyone likes happy endings
> Turns out it was a cookie thing. IE 6 is apparently VERY strict on
> cookies and refuses to accept 3rd party cookies from not known sites
I know it was a PITA for you but in general refusing 3rd party cookies is a
good thing (tm). There aren't many valid reasons for using them in the
first place. The most used usage is to collect demographic and site usage
info.
--
William Tasso<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: IE password problem in cpanel |
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External
Since: Apr 29, 2004
Posts: 1010
|
(Msg. 11) Posted: Fri Feb 06, 2004 11:21 pm
Post subject: Re: IE password problem in cpanel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
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"Duende" <xxxspam.TakeThisOut@wipkip.biz> wrote in message
news:Xns9486EA0B21811xxxspamwipkipbiz@130.133.1.4...
> While sitting in a puddle Bill Logan scribbled in the mud:
>
> > Turns out it was a cookie
>
> I seem to have problems getting my cookies too. )
>
Hey, I thought that was getting your rocks (off:-)<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: IE password problem in cpanel |
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External
Since: Apr 29, 2004
Posts: 1010
|
(Msg. 12) Posted: Sat Feb 07, 2004 9:09 am
Post subject: Re: IE password problem in cpanel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"William Tasso" <SpamBlocked.DeleteThis@tbdata.com> wrote in message
news:bvvrfu$10oqdj$1@ID-139074.news.uni-berlin.de...
> Bill Logan wrote:
> > ...
> > OK problem solved ))
>
> lovely - everyone likes happy endings
>
>
> > Turns out it was a cookie thing. IE 6 is apparently VERY strict on
> > cookies and refuses to accept 3rd party cookies from not known sites
>
> I know it was a PITA for you but in general refusing 3rd party cookies is
a
> good thing (tm). There aren't many valid reasons for using them in the
> first place. The most used usage is to collect demographic and site usage
> info.
>
I spent a whole day stripping down a server, looking for gremlins that didnt
exist - thanks MS! (try doing that from 12,000 miles away - <the
stripping bit>
Unfortunately, the site uses cookies to store the session id to validate
client access - I know, it might be someone else loging on but that is their
lookout.
Forms collect client data in the first place, the cookies are part of the
security thing. Funny thing is, it is all part of the clearly laid out
privacy policy which IE6 said the site didnt have - go figure.<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: IE password problem in cpanel |
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External
Since: Apr 29, 2004
Posts: 1010
|
(Msg. 13) Posted: Sat Feb 07, 2004 9:23 am
Post subject: Re: IE password problem in cpanel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
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"William Tasso" <SpamBlocked.RemoveThis@tbdata.com> wrote in message
news:c000kv$10nehi$1@ID-139074.news.uni-berlin.de...
> Tina - AffordableHOST.com wrote:
> > "Bill Logan" <who.RemoveThis@what.com> wrote in message
> > news:40231874@clear.net.nz...
> >> A client cannot access webmail or member area with username password
> >>
> >> Two servers,
> >> 1. UnixBSD No control panel ProgrammeA with password username access
> >> works fine in both IE6 and NS 7.1
> >>
> >> 2. Linux Cpanel ProgrammeA with password username access does not
> >> work User simply gets taken back to the login page and told password
> >> username details are wrong.
> >>
> >> Using NS all works fine, username password accepted
> >>
> >> Using IE 6 Password access not working.
> >>
> >> IE also fails on 2 when trying to use webmail, squirrel horde etc
> >> (error message here is wrong session cookie id - which means it
> >> could be wrong or it does not exist)
> >>
> >> PhP.ini on both machines is much the same - sessions and cookies
> >> settings are identical and both use the same version of mysql
> >
> >
> >
> > Main reasons people can't log into Cpanel: 1. Browser security
> > settings, in IE, are set to "HIGH".
>
> is a fault in Cpanel
>
> > 2. Accessing from behind a
> > network firewall that blocks Cpanel ports.
>
> what ports does Cpanel need that other websites manage without?
>
> > 3. The latest Microsoft
> > security patch disallows a common way to log into Cpanel (and webmail
> > from within Cpanel), with IE.
>
> is a bug in Cpanel or maybe a design flaw
Thats what I thought, until I discovered NS toodles on through - no problem,
as do all previous versions of IE and other browsers.
>
> If the IE user really does trust Cpanel and the host not to screw with
> his/her workstation then the URL can be added to the list of 'trusted'
> sites, but this is only to be recommended as a short term solution as it
> can/will cause many visitors to question whether they want to deal with a
> web company that can't get its head round simple web technologies.
Dont even need to do that, Even on medium security I can now log into cpanel
ok.
Cpanel uses cookied sessions to id the user (mail access) so the fix is for
cpanel cookies to issue a privacy policy value to the cookie, or for users
to 'force' IE to accept cookies from the particular site.
> Cpanel need to address these issues - unfortunately they are not the only
> one.
>
> btw: anyone used IE on a Win2k3 server? it's closed up tighter than a
ducks
> arse. I hope the next desktop o/s is released with a similarly configured
> browser.
>
and onward we progress to the day when a cc in a slot or pressing our face
up to the screen for an eye scan will be required in order to get access to
a site
<slinks away to find a nice safe bomb shelter BG doesnt know about><!-- ~MESSAGE_AFTER~ --> >> Stay informed about: IE password problem in cpanel |
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External
Since: Sep 19, 2003
Posts: 3499
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(Msg. 14) Posted: Sat Feb 07, 2004 9:23 am
Post subject: Re: IE password problem in cpanel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
|
|
|
Bill Logan wrote:
> "William Tasso" <SpamBlocked RemoveThis @tbdata.com> wrote in message
> news:c000kv$10nehi$1@ID-139074.news.uni-berlin.de...
>> ...
>> btw: anyone used IE on a Win2k3 server? it's closed up tighter than
>> a ducks arse. I hope the next desktop o/s is released with a
>> similarly configured browser.
>>
> and onward we progress to the day when a cc in a slot or pressing our
> face up to the screen for an eye scan will be required in order to
> get access to a site
heh - I know how you feel - back in the olden days (it seems like centuries
ago) the release of ie5.5 completely screwed an intranet I was working on.
> <slinks away to find a nice safe bomb shelter
put the kettle on ;o)
--
William Tasso<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: IE password problem in cpanel |
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