What do you do when webhost doesn't respond?

In my uneducated opinion, your registered the URL name (r an agent did
it in your name). It is yours for whatever the time period is (2
years?) If whoever is jerking you around, tell your credit card
company not to pay them and move to another hosting service. Have
that new service transfer the name to their IP for your site.

There are too many good providers out there trying their best to give
good service and make a buck. Poor support bastards don't deserve
any of your hard earned money. IMHO of course


On Thu, 10 Mar 2005 12:49:43 +0000 (UTC), JHakes <jhakes.DeleteThis@fastmail.fm>
wrote:

 >I recently purchased a homeuser webhost package with Streamline.net. I
 >published my website with no problem, although I've never been able to
 >get the email account to work at all. For the email problem, I
 >submitted 4 support tickets, tried to phone (the recorded message says
 >they do not guarantee a response) and faxed them the problems. No
 >reply and it's been over the past two weeks. I don't know what to do
 >next....
 >
 >Today I tried to update my website and now can't get into it at ALL. I
 >get a message that says my settings are wrong, my password is wrong,
 >or other various problems. The message varies each time.
 >
 >I'd like to change web hosts but I purchased my domain name and don't
 >want to lose it. If I do get another web host, how do they get the
 >domain if Streamline.net won't respond to them either?
 >
 >And, just for what it's worth, I did double-check all my user names,
 >password, etc. and even had a friend (who also uses this company but
 >without any problems) sit with me as a sanity-check and he said I'm
 >doing it all fine.
 >
 >Thanks for any advice.
 >
 >JH<!-- ~MESSAGE_AFTER~ -->