SpamAssassin failure with cPanel 11?

In article <e89ah358iki9pb8593mh85bjo38nt3it1t.DeleteThis@4ax.com>, joe.DeleteThis@blow.huh
says...
> My host blames SpamAssassin's failure to assign a spam score to almost
> all messages to poor interoperability between cPanel 11 and
> SpamAssassin. cPanel claims version 11 works fine, of course.
>
> I have a lot of faith in my host, they get great reviews, and this is
> the first real problem I've had with their service in many years; but
> I do not find evidence that this is a cPanel/SpamAssasin conflict.
>
> Is anyone else seeing such a conflict? TIA.
>
I ma not having any conflicts with Cpanel 11 and SpamAssassin. It
sounds like your host is having the problem.
 >> Stay informed about: SpamAssassin failure with cPanel 11? 

On Oct 16, 9:59 pm, Joe Blow <j....TakeThisOut@blow.huh> wrote:
> My host blames SpamAssassin's failure to assign a spam score to almost
> all messages to poor interoperability between cPanel 11 and
> SpamAssassin. cPanel claims version 11 works fine, of course.
>
> I have a lot of faith in my host, they get great reviews, and this is
> the first real problem I've had with their service in many years; but
> I do not find evidence that this is a cPanel/SpamAssasin conflict.
>
> Is anyone else seeing such a conflict? TIA.

Yes - I got the same reply from my hosting service. They say cPanel
have replied to them, that this is a low priority for the cPanel
people. Not a low priority for all those getting spam! I am reluctant
to post hosting service name on this web, but could it be we are on
the same hosting service? Our hosting servers reside in Atlanta,
Georgia.
 >> Stay informed about: SpamAssassin failure with cPanel 11? 

On Thu, 18 Oct 2007 04:08:59 -0700, conn.TakeThisOut@clissmann.com wrote:

>On Oct 16, 9:59 pm, Joe Blow <j....TakeThisOut@blow.huh> wrote:
>> My host blames SpamAssassin's failure to assign a spam score to almost
>> all messages to poor interoperability between cPanel 11 and
>> SpamAssassin. cPanel claims version 11 works fine, of course.
>>
>> I have a lot of faith in my host, they get great reviews, and this is
>> the first real problem I've had with their service in many years; but
>> I do not find evidence that this is a cPanel/SpamAssasin conflict.
>>
>> Is anyone else seeing such a conflict? TIA.
>
>Yes - I got the same reply from my hosting service. They say cPanel
>have replied to them, that this is a low priority for the cPanel
>people. Not a low priority for all those getting spam! I am reluctant
>to post hosting service name on this web, but could it be we are on
>the same hosting service? Our hosting servers reside in Atlanta,
>Georgia.

I share your reluctance to reveal the host. I do not want to hurt our
relationship and I really don't want to change hosts, but they need to
find a solution regardless of the cause of the problem.

They have not shared with me what you wrote above about the cPanel
people. The first time I asked about it, they gave a reasonable
response; but the second time I asked, after I saw on cPanel's forums
that there are a number of possible pitfalls when upgrading cPanel
that might cause this problem, they seemed a bit snippy.

By the way, there was a previous problem with cPanel that I solved for
them. They had failed to upgrade Perl when they upgraded cPanel and
doing so fixed the problem. Now they get short with me when I suggest
a solution to their current problem.

If SpamAssassin is eating CPU cycles as they say -- and NOT doing it's
job -- then why is it still running?

Oct 15 - 48 spam messages, 7 scored
Oct 16 - 76 spams, 15 scored
Oct 17 - 59 spams, 4 scored

How many websites are running on cPanel 11? It has to be many, many
thousands. I think if this was really a matter of cPanel not getting
along with SpamAssassin, I would find some posts about it via Google,
but that isn't the case.
 >> Stay informed about: SpamAssassin failure with cPanel 11?