Getting email to our members

Tina - AffordableHOST, Inc. wrote:

 > Would need to know *why* its being dumped. Is your host on a blacklist? Is
 > your domain?

It could be even simpler than that! It might be that the subject
contains words or numbers that make a filter *think* it is spam. I know
that a lot of filters will class emails as spam if they contain a string
of numbers like an order number or such -- this can be very annoying

--
Dylan Parry
<a style='text-decoration: underline;' href="http://webpageworkshop.co.uk" target="_blank">http://webpageworkshop.co.uk</a> -- FREE Web tutorials and references<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Getting email to our members 

On Tue, 30 Nov 2004 09:15:14 -0000, Jenny wrote:

 > Hi all,
 >
 > We are having a real problem getting genuine non spam email out to our
 > members.
 >
 > They register, we send out a registration email, it gets dumped into some
 > AOL/Yahoo/whatever trash/spam folder. Consequently they can't even login as
 > the email contain their password!
 >
 > Is there anything we can do to stop this happening, please?
 >
 > Jenny
 >
<font color=purple> > <a style='text-decoration: underline;' href="http://www.chicksNchaps.co.uk</font" target="_blank">www.chicksNchaps.co.uk</font</a>>


If your list is sending an email where the TO field is not specifically the
email address of the recepient, mail servers like Yahoo and Hotmail will
automatically consider it as spam. Your recepient will need to flag this as
'not junk' but of course if they never check their junk mail folder, that
won't help.

Your other choice is to switch to a more decent mailing list
software/server where it sends each recepient using their email address and
if this is not a read-only list, use the list's address as the reply-to
address.


Karim
--
<a style='text-decoration: underline;' href="http://www.cheapesthosting.com" target="_blank">http://www.cheapesthosting.com</a> - Innovative Web Hosting since 1998
Spam and Virus protected email - Online calendars with email notification
Camera phone photos automatic transfers to your photo album (RSS Enabled)<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Getting email to our members 

Dylan Parry wrote:

 > Tina - AffordableHOST, Inc. wrote:
 >
  >> Would need to know *why* its being dumped. Is your host on a
  >> blacklist? Is your domain?
 >
 > It could be even simpler than that! It might be that the subject
 > contains words or numbers that make a filter *think* it is spam. I
 > know that a lot of filters will class emails as spam if they contain a
 > string of numbers like an order number or such -- this can be very
 > annoying

Yep, more examples of futile anti-spam methods fucking things up for
ordinary users.

--
Charles Sweeney
<a style='text-decoration: underline;' href="http://CharlesSweeney.com" target="_blank">http://CharlesSweeney.com</a><!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Getting email to our members 

"Jenny" <jennyysplace RemoveThis @eidosnet.co.uk> wrote in message
news:41ac3abd@212.67.96.135...
 > Hi all,
 >
 > We are having a real problem getting genuine non spam email out to our
 > members.
 >
 > They register, we send out a registration email, it gets dumped into some
 > AOL/Yahoo/whatever trash/spam folder. Consequently they can't even login
 > as the email contain their password!
 >
 > Is there anything we can do to stop this happening, please?

Can you post a full copy of the email you send here? The assembled panel
might be able to give you tips on how to make it less "spammy"<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Getting email to our members 

The subject is "new members at chicksNchaps" and content is html listing of
the new members.

OR

Subject "new registration" .. content, users password, etc

Jenny


"Mark Hewitt" <mail.DeleteThis@markhewittDotCoDotUk.spammers.will.die> wrote in message
news:coht3c$t0g$1@ucsnew1.ncl.ac.uk...
 >
 > "Jenny" <jennyysplace.DeleteThis@eidosnet.co.uk> wrote in message
 > news:41ac3abd@212.67.96.135...
  >> Hi all,
  >>
  >> We are having a real problem getting genuine non spam email out to our
  >> members.
  >>
  >> They register, we send out a registration email, it gets dumped into some
  >> AOL/Yahoo/whatever trash/spam folder. Consequently they can't even login
  >> as the email contain their password!
  >>
  >> Is there anything we can do to stop this happening, please?
 >
 > Can you post a full copy of the email you send here? The assembled panel
 > might be able to give you tips on how to make it less "spammy"
 >
 >
 ><!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Getting email to our members 

Jenny wrote:
 > The subject is "new members at chicksNchaps" and content is html listing of
 > the new members.

AOL is really, really good about helping legitimate e-mail senders who want to
send stuff to their members. Visit <a style='text-decoration: underline;' href="http://postmaster.info.aol.com" target="_blank">http://postmaster.info.aol.com</a> for
(hopefully helpful) info.

--
JustThe.net Internet & New Media Services, <a style='text-decoration: underline;' href="http://JustThe.net/" target="_blank">http://JustThe.net/</a>
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol DeleteThis @JustThe.net
PGP Key available from your friendly local key server (0xE3AE35ED)
Apple Valley, California Nothing scares me anymore. I have three kids.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Getting email to our members 

Unfortunately this doesn't help too much. AOL says, have your member check
their spam folder and add our email address to their list. Trouble is they
never get an email from us so how do we tell them this?


"Steve Sobol" <sjsobol RemoveThis @JustThe.net> wrote in message
news:coiqoj$23s$2@ratbert.glorb.com...
 > Jenny wrote:
  >> The subject is "new members at chicksNchaps" and content is html listing
  >> of the new members.
 >
 > AOL is really, really good about helping legitimate e-mail senders who
 > want to send stuff to their members. Visit <a style='text-decoration: underline;' href="http://postmaster.info.aol.com" target="_blank">http://postmaster.info.aol.com</a>
 > for (hopefully helpful) info.
 >
 > --
<font color=purple> > JustThe.net Internet & New Media Services, <a style='text-decoration: underline;' href="http://JustThe.net/</font" target="_blank">http://JustThe.net/</font</a>>
 > Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) /
 > sjsobol RemoveThis @JustThe.net
 > PGP Key available from your friendly local key server (0xE3AE35ED)
 > Apple Valley, California Nothing scares me anymore. I have three kids.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Getting email to our members 

Jenny wrote:
 > Unfortunately this doesn't help too much. AOL says, have your member check
 > their spam folder and add our email address to their list. Trouble is they
 > never get an email from us so how do we tell them this?

Good point.

Can you send me a copy of one of the emails you send out, with full headers?

I'll see if I can analyze it and figure out why it might be getting dumped.

The email address I use to post is valid.

Send me a separate email after you've sent the message itself, just in case my
filters tag the first one as spam and dump it.

--
JustThe.net Internet & New Media Services, <a style='text-decoration: underline;' href="http://JustThe.net/" target="_blank">http://JustThe.net/</a>
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol DeleteThis @JustThe.net
PGP Key available from your friendly local key server (0xE3AE35ED)
Apple Valley, California Nothing scares me anymore. I have three kids.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Getting email to our members 

Jenny wrote:
 > Unfortunately this doesn't help too much. AOL says, have your member
 > check their spam folder and add our email address to their list. Trouble
 > is they never get an email from us so how do we tell them
 > this?
 >
 > "Steve Sobol" <sjsobol DeleteThis @JustThe.net> wrote in message
 > news:coiqoj$23s$2@ratbert.glorb.com...
  >> Jenny wrote:
   >>> The subject is "new members at chicksNchaps" and content is html
   >>> listing of the new members.
  >>
  >> AOL is really, really good about helping legitimate e-mail senders
  >> who want to send stuff to their members. Visit
  >> <a style='text-decoration: underline;' href="http://postmaster.info.aol.com" target="_blank">http://postmaster.info.aol.com</a> for (hopefully helpful) info.
  >>
  >> --
<font color=green>  >> JustThe.net Internet & New Media Services, <a style='text-decoration: underline;' href="http://JustThe.net/</font" target="_blank">http://JustThe.net/</font</a>>
  >> Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) /
  >> sjsobol DeleteThis @JustThe.net
  >> PGP Key available from your friendly local key server (0xE3AE35ED)
  >> Apple Valley, California Nothing scares me anymore. I have three
  >> kids.

On your registration pages you'll need to put the email address you will use
for sending the email and ask peopl. to ensure it's on their whitelist
before registering. You'll probably want that notice plastered in a lot of
places.
Also provide a means for them to have the activation email resent.
AOL has some magic button on their email client to "Report this as spam".
Only takes a few to nail you.

--
dp<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Getting email to our members 

"Jenny" <jennyysplace.TakeThisOut@eidosnet.co.uk> wrote in message
news:41aced7e@212.67.96.135...
 > The subject is "new members at chicksNchaps" and content is html listing
 > of the new members.
 >
 > OR
 >
 > Subject "new registration" .. content, users password, etc
 >
 > Jenny

I meant the FULL email, in it's entirity. There may be a character string in
there that looks innocent to you, but sets off big red flashing lights in
the spam detectors.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Getting email to our members 

dp wrote:

 > On your registration pages you'll need to put the email address you
 > will use for sending the email and ask peopl. to ensure it's on their
 > whitelist before registering. You'll probably want that notice
 > plastered in a lot of places.

Yep, yet more hassle for innocent people. We now need to plaster all over
the site "please whitelist my email!!!!"

Probably better would be "please don't be a wanker by using a futile
blacklist!!!"

--
Charles Sweeney
<a style='text-decoration: underline;' href="http://CharlesSweeney.com" target="_blank">http://CharlesSweeney.com</a><!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Getting email to our members 

Mark Hewitt wrote:

 >
 > "Jenny" <jennyysplace.DeleteThis@eidosnet.co.uk> wrote in message
 > news:41aced7e@212.67.96.135...
  >> The subject is "new members at chicksNchaps" and content is html
  >> listing of the new members.
  >>
  >> OR
  >>
  >> Subject "new registration" .. content, users password, etc
  >>
  >> Jenny
 >
 > I meant the FULL email, in it's entirity. There may be a character
 > string in there that looks innocent to you, but sets off big red
 > flashing lights in the spam detectors.

Yep, fucking things up for innocent users.

--
Charles Sweeney
<a style='text-decoration: underline;' href="http://CharlesSweeney.com" target="_blank">http://CharlesSweeney.com</a><!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Getting email to our members 

On Tue, 30 Nov 2004 22:48:09 -0000, Jenny wrote:

 > Unfortunately this doesn't help too much. AOL says, have your member check
 > their spam folder and add our email address to their list. Trouble is they
 > never get an email from us so how do we tell them this?
 >

Open an AOL account and send yourself through the list a test message and
take it from there. Nothing beats troubleshooting this isseu yourself. Once
you find out, cancel the membershiop and you owe nothing.

Like I posted earlier, your list is probably not sending to each member
specifically.


Karim
--
<a style='text-decoration: underline;' href="http://www.cheapesthosting.com" target="_blank">http://www.cheapesthosting.com</a> - Innovative Web Hosting since 1998
Spam and Virus protected email - Online calendars with email notification
Camera phone photos automatic transfers to your photo album (RSS Enabled)<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Getting email to our members