Thanks for the ideas guys.
I'm thinking along these lines:
1) Having a developer account or reseller plan sounds the way forward.
2) Investigation into costs and how much time it takes to set-up domain
names, build the site, etc. definately need to be incorporated into the
final annual cost to the customer. 2 months before expiry, a
notification could be sent to the customer to renew (as mentioned). If
on expiry they haven't paid, then their website is replaced with a
blank page or something?? If on subsequent contact, the customer
refuses renewal then the space can be released for other future web
sites. If it was backed up and the customer changed his mind, then
this could be uploaded back again.
3) Really need to have a database/spreadsheet detailiing:
a) when the customer first paid their annual subscription
b) how much they paid
c) date of renewal
d) how much the renewal cost will be
e) customer contact details (of course!)
4) An example pricing plan could be: customer pays £500 for first
website creation and 1 years' on-line availability, then say £100
thereafter for keeping it online, and £x amount for further
maintenance/changes. These are just figures off the top of my head.
An investigation into pricing would be required.
My overall thinking on this is, most companies especially small ones,
are not very IT savvy. However, they want to be on the internet as a
way of communicating to customers and possibly generating more income.
But all they want is a website (a scanned flyer put onto the web is a
good start as mentioned), so if it could be presented as a product they
can buy for an annual price at least, this is much better than saying,
you need to pay me £x every month for the next x months. Also, its
nice to see money up-front rather than managing re-curring costs from
many different customers. It might be ok for big companies, but for a
small web site creation business, it doesn't seem the ideal.
On another note, I noticed a package provided by a web hosting company
for £500 a year, which would be ideal for a website creation business
because it had unlimited domains, emails, databases etc. However, for
someone just starting out they don't want something so expensive. I
could do with one which grows over time, I can add a new MySQL database
and a domain name whenever I want. Obviously this will get charged, but
if I have a customer in the pipe-line, I'm covered. I'll have to
investigate the type of packages available. I just feel many are too
'fixed'. Maybe I'm wrong??
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