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Speaking of sales calls

  
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user403

External


Since: Feb 26, 2004
Posts: 4



(Msg. 1) Posted: Fri Feb 27, 2004 10:59 pm
Post subject: Speaking of sales calls
Archived from groups: alt>www>webmaster (more info?)
I've discovered a great new game for dealing with tele-sales people and
transforming their calls into an entertainment opportunity.....

When a sales call comes in, you can generally tell them from normal
calls.....When I'm sure it's a sales call, my first priority is to find out
just how determined this person is to make a sale.....

So the first thing I do is tell them "Hang on, I'm just going to put you on
hold while I transfer you to someone who can deal with your call"......Then
I put them on hold.....We don't have a PBX system, just an office phone that
plays Greensleeves at a caller when you press the right button......
So once their on hold, we take bets on how long we can keep them hanging
on......Generally the prize is a round of coffee's for the whole
office......
Every 5 to 10 minutes, I take them off hold and greet them as if I'm
answering the phone to them for the first time, then put them back on hold
again.........

I've always said that if I can keep a sales person hanging like this for a
whole hour, I'll be so impressed by their determiniation that I'll actually
hear them out and listen to whet they've got to say......
Alas, none have lasted that long......


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e01

External


Since: Feb 01, 2004
Posts: 27



(Msg. 2) Posted: Sun Feb 29, 2004 8:32 am
Post subject: Re: Speaking of sales calls [Login to view extended thread Info.]
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"Fat Sam" <sam.knox.RemoveThis@btbroadband.com> wrote
 > I've always said that if I can keep a sales person hanging like this for a
 > whole hour, I'll be so impressed by their determiniation that I'll
actually
 > hear them out and listen to whet they've got to say......


I got _two_ calls today from the same telemarketing company. I'm generally
polite on the phone (though there are exceptions) and got as far as "I'm
sorry, but..." when they'd released the call. Guess who gets paid on a
per-call basis!<!-- ~MESSAGE_AFTER~ -->

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fatkinson

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Since: Jul 11, 2003
Posts: 111



(Msg. 3) Posted: Sun Feb 29, 2004 1:45 pm
Post subject: Re: Speaking of sales calls [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
On Sun, 29 Feb 2004 05:32:40 GMT, "Experienced but Undocumented"
<e01 DeleteThis @removethis.toao.net> wrote:

 >"Fat Sam" <sam.knox DeleteThis @btbroadband.com> wrote
  >> I've always said that if I can keep a sales person hanging like this for a
  >> whole hour, I'll be so impressed by their determiniation that I'll
 >actually
  >> hear them out and listen to whet they've got to say......
 >
 >
 >I got _two_ calls today from the same telemarketing company. I'm generally
 >polite on the phone (though there are exceptions) and got as far as "I'm
 >sorry, but..." when they'd released the call. Guess who gets paid on a
 >per-call basis!
 >

  Why don't you make it easy on yourselves and get your numbers
placed on the National Do Not Call Registry
(http://www.donotcall.gov)? After you have been on the list for three
months, if they call you they are subject to an eleven thousand dollar
criminal penalty per call.

  I can't remember his name, but there is a guy who makes money
with these folks. What he does is record the calls and plays with
their minds. From what I've heard, some of those telemarketers are
going crazy by the time he gets through with them. Then he makes
comedy albums of these recordings. I guess he is one who wouldn't
want to be on the DNC Registry. Wink



    Fred<!-- ~MESSAGE_AFTER~ -->
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e01

External


Since: Feb 01, 2004
Posts: 27



(Msg. 4) Posted: Sun Feb 29, 2004 7:17 pm
Post subject: Re: Speaking of sales calls [Login to view extended thread Info.]
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"Fred Atkinson" <fatkinson RemoveThis @mishmash.com> wrote
 > Why don't you make it easy on yourselves and get your numbers
 > placed on the National Do Not Call Registry
 > (http://www.donotcall.gov)?


Is there one of those for Canada?<!-- ~MESSAGE_AFTER~ -->
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xxxspam

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Since: Jan 08, 2004
Posts: 199



(Msg. 5) Posted: Sun Feb 29, 2004 10:17 pm
Post subject: Re: Speaking of sales calls [Login to view extended thread Info.]
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While sitting in a puddle Experienced but Undocumented scribbled in the
mud:

 > "Fred Atkinson" <fatkinson DeleteThis @mishmash.com> wrote
  >> Why don't you make it easy on yourselves and get your numbers
  >> placed on the National Do Not Call Registry
  >> (http://www.donotcall.gov)?
 >
 >
 > Is there one of those for Canada?
 >
 >
 >

The is so full of holes it doesn't work.

--
Duende<!-- ~MESSAGE_AFTER~ -->
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kimandre1

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Since: Jan 23, 2004
Posts: 85



(Msg. 6) Posted: Mon Mar 01, 2004 1:43 am
Post subject: Re: Speaking of sales calls [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
"Fred Atkinson" <fatkinson.DeleteThis@mishmash.com> skrev i melding
news:2bf340d4vrpddv3fis5ckqhojikf2l4pqe@4ax.com...
 > On Sun, 29 Feb 2004 05:32:40 GMT, "Experienced but Undocumented"
 > <e01.DeleteThis@removethis.toao.net> wrote:
  > >"Fat Sam" <sam.knox.DeleteThis@btbroadband.com> wrote
   > >> I've always said that if I can keep a sales person hanging like this
for a
   > >> whole hour, I'll be so impressed by their determiniation that I'll
  > >actually
   > >> hear them out and listen to whet they've got to say......
  > >
  > >I got _two_ calls today from the same telemarketing company. I'm
generally
  > >polite on the phone (though there are exceptions) and got as far as "I'm
  > >sorry, but..." when they'd released the call. Guess who gets paid on a
  > >per-call basis!
 >
 > Why don't you make it easy on yourselves and get your numbers
 > placed on the National Do Not Call Registry
 > (http://www.donotcall.gov)? After you have been on the list for three
 > months, if they call you they are subject to an eleven thousand dollar
 > criminal penalty per call.

Does the "National Do Not Call Registry" take phone numbers from outside the
U.S.? Didn't think so. I'm already in the Norwegian equivalent
"reservasjonsregisteret", both as an individual and my business. Then
there's the thing about international calls. Can't do much about those.

 > I can't remember his name, but there is a guy who makes money
 > with these folks. What he does is record the calls and plays with
 > their minds. From what I've heard, some of those telemarketers are
 > going crazy by the time he gets through with them. Then he makes
 > comedy albums of these recordings. I guess he is one who wouldn't
 > want to be on the DNC Registry. Wink

Much more fun. First, pretend you're interested. Then, waste as much of
their time as possible. There's a whole lot of tricks to play on them. I'll
try to remember that next time some foreign company calls me up trying to
sell me something.

--
Kim André Akerĝ
- kimandre.DeleteThis@NOSPAMbetadome.com
(remove NOSPAM to contact me directly)<!-- ~MESSAGE_AFTER~ -->
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