Sound Off! Using technology to help your customers?

External Since: Dec 06, 2004 Posts: 10

Many sites out on the internet allow their users to help themselves and
answer their own questions:

User written reviews
Detailed specifications

But occasionally some of the users spill through the cracks and get
stuck. How does your eCommerce site handle these customers and ensure
that they receive quality customer support?

External Since: Dec 10, 2004 Posts: 1

to handle customers properly,use need to always response to customers
needs and demands by aswering their emails and quesions and you could
easily do that by using autoresponders that send the information
automatically or a frequently asked quesions
autoresponder systems
do just that
a.udobong
audobong.DeleteThis@yahoo.ocm
www.marketingnetworkng.tripod.com