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Site not working - for only one one user. Any ideas?

 
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griffith

External


Since: Jul 03, 2003
Posts: 12



(Msg. 1) Posted: Thu Jul 03, 2003 2:58 pm
Post subject: Site not working - for only one one user. Any ideas?
Archived from groups: alt>www>webmaster (more info?)

My web site http://album.dweeb.org, which uses xbCollapsibleLists.js
to build a cascading menu in the left portion of a framed display.
I've had this site up and working for six months now, and except when
I've done something stupid, it's always worked fine.

Now, I've got one guy who cannot view the menu at all under IE 6.0,
NS 7, or Opera 7 on his machine running XP Pro version 5.1.2600, and
the more he tries to figure it out, the more the problem seems to be
unique to my site. He can view the xbCollapsibleLists.js demo site at

http://devedge.netscape.com/toolbox/examples/2001/xbCollapsibleLists/e...ples/ba

just fine, which uses exactly the same javascript. We've tried a
number of things, including

- verifying that javascript is enabled on his machine. He went to
http://web.princeton.edu/sites/purchas/vbs/HelpJavaEnable.htm
and the button tells him that javascript is enabled.

- verifying that he doesn't have ad-killer software running. He
*can* view the popup images on all of my pages (which also uses
javascript)

- disabling any and all IE security settings on his machine

- re-registering comcat.dll and a bunch of others that apparently
can become unregistered and cause problems with javascript

- I updated the js on my site to exactly match the js on the
sample site above (except for two lines, where I moved false.gif
and true.gif to a sub-directory, and the specifics of the menu)

- he verified that IE doesn't report any errors with the page.

Nothing has worked. But nobody else is seeing this problem. But he
is only seeing problems with my site, and then only one page of my
site. He upgraded his machine in May from WinME to XP Pro, and he
thinks the page stopped working about then. He keeps insisting that
the MS decision to remove the java VM from new versions of XP may be
the source of the problem. I keep insisting that if the sample site
and other javascript works for him, that's not the problem.

One other person ran my site through the W3C RDF Validation Service,
which apparently complained that my LINK tags at the top aren't
closed. But I haven't been able to find a web reference anywhere that
says that a LINK close tag even exists, so I don't buy that.

Does anyone else have a problem viewing the site in question? If
you're not sure, it should look like this:

http://album.dweeb.org/siteshot.jpg

Does anyone have any ideas? Because I'm running out of ideas at
this point. Thanks in advance.

Jim

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griffith

External


Since: Jul 03, 2003
Posts: 12



(Msg. 2) Posted: Thu Jul 03, 2003 5:37 pm
Post subject: Re: Site not working - for only one one user. Any ideas? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

griffith DeleteThis @dweeb.org (Jim Griffith) wrote in message news:<f788a984.0307031058.74b7c04f DeleteThis @posting.google.com>...
 > My web site <a style='text-decoration: underline;' href="http://album.dweeb.org," target="_blank">http://album.dweeb.org,</a> which uses xbCollapsibleLists.js
 > to build a cascading menu in the left portion of a framed display.
 > I've had this site up and working for six months now, and except when
 > I've done something stupid, it's always worked fine.

Sigh. Never mind. After having tried to figure it out for the better
part of a day, I found and fixed it ten minutes after posting this. It
seems my menu page was missing a closing comment tag right before the
/SCRIPT encapsulating the javascript.

Strangely, none of the browsers reported this as an error, and it worked
for most people with most browsers regardless. I only found it because
a second guy finally came along and said "it doesn't work for me either,
and I'm seeing an 'init not defined' message". I'm a little surprised
that omitting the closing comment wouldn't break the site for everyone.
Apparently, something in the very latest OS releases seems to treat it
as an error, when it wasn't one before.

Jim<!-- ~MESSAGE_AFTER~ -->

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philrob

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Since: Jul 03, 2003
Posts: 71



(Msg. 3) Posted: Thu Jul 03, 2003 8:40 pm
Post subject: Re: Site not working - for only one one user. Any ideas? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

With total disregard for any kind of safety measures
griffith.RemoveThis@dweeb.org (Jim Griffith) leapt forth and uttered:

 > He keeps insisting that the MS decision to remove the java VM
 > from new versions of XP may be the source of the problem.

You should inform him that Java & JavaScript are not related in
anything other than name....<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Site not working - for only one one user. Any ideas? 
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philrob

External


Since: Jul 03, 2003
Posts: 71



(Msg. 4) Posted: Thu Jul 03, 2003 8:41 pm
Post subject: Re: Site not working - for only one one user. Any ideas? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

With total disregard for any kind of safety measures
griffith.TakeThisOut@dweeb.org (Jim Griffith) leapt forth and uttered:

 > griffith.TakeThisOut@dweeb.org (Jim Griffith) wrote in message
 > news:<f788a984.0307031058.74b7c04f.TakeThisOut@posting.google.com>...
  >> My web site <a style='text-decoration: underline;' href="http://album.dweeb.org," target="_blank">http://album.dweeb.org,</a> which uses
  >> xbCollapsibleLists.js to build a cascading menu in the left
  >> portion of a framed display. I've had this site up and working
  >> for six months now, and except when I've done something stupid,
  >> it's always worked fine.
 >
 > Sigh. Never mind. After having tried to figure it out for the
 > better part of a day, I found and fixed it ten minutes after
 > posting this. It seems my menu page was missing a closing
 > comment tag right before the /SCRIPT encapsulating the
 > javascript.
 >
 > Strangely, none of the browsers reported this as an error, and
 > it worked for most people with most browsers regardless. I only
 > found it because a second guy finally came along and said "it
 > doesn't work for me either, and I'm seeing an 'init not defined'
 > message". I'm a little surprised that omitting the closing
 > comment wouldn't break the site for everyone. Apparently,
 > something in the very latest OS releases seems to treat it as an
 > error, when it wasn't one before.
 >
 > Jim

You don't really need those comment tags at all. Their only purpose
is to hide the javascript from antique browsers that don't support
javascript in any form.

--
There is no signature.....<!-- ~MESSAGE_AFTER~ -->
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griffith

External


Since: Jul 03, 2003
Posts: 12



(Msg. 5) Posted: Fri Jul 04, 2003 6:42 am
Post subject: Re: Site not working - for only one one user. Any ideas? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Phil Roberts <philrob RemoveThis @HOLYflatnetSHIT.net> wrote in message news:<Xns93ADF0D027C94philroberts RemoveThis @216.166.71.230>...
 > With total disregard for any kind of safety measures
 > griffith RemoveThis @dweeb.org (Jim Griffith) leapt forth and uttered:
 >
  > > He keeps insisting that the MS decision to remove the java VM
  > > from new versions of XP may be the source of the problem.
 >
 > You should inform him that Java & JavaScript are not related in
 > anything other than name....

Oh, I tried. He's a stamp guy. What can I say?

I even pointed him to M$'s advising users with this problem to
switch from Java to HTML + javascript, but that didn't sink in
either.

Jim<!-- ~MESSAGE_AFTER~ -->
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blogan

External


Since: Jun 30, 2003
Posts: 285



(Msg. 6) Posted: Fri Jul 04, 2003 11:43 am
Post subject: Re: Site not working - for only one one user. Any ideas? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Jim Griffith" <griffith.DeleteThis@dweeb.org> wrote in message
news:f788a984.0307031058.74b7c04f@posting.google.com...
 > My web site <a style='text-decoration: underline;' href="http://album.dweeb.org," target="_blank">http://album.dweeb.org,</a> which uses xbCollapsibleLists.js
 > to build a cascading menu in the left portion of a framed display.
 > I've had this site up and working for six months now, and except when
 > I've done something stupid, it's always worked fine.
 >
 > Now, I've got one guy who cannot view the menu at all under IE 6.0,
 > NS 7, or Opera 7 on his machine running XP Pro version 5.1.2600, and
 > the more he tries to figure it out, the more the problem seems to be
 > unique to my site. He can view the xbCollapsibleLists.js demo site at

I can view the bit of the menu I can see Smile (IE6)

One problem with frames when you have the nav frame, in this case
albummenu.html, with scroll and resize turned off, is that only part of the
screen can be seen. I can only see down to Vol4 US 1996 1999

Having said that, the js part that I can see appears to be working just
fine.

A quick gues based on the info you supply is that your guys
machine/browser/os is the problem.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Site not working - for only one one user. Any ideas? 
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griffith

External


Since: Jul 03, 2003
Posts: 12



(Msg. 7) Posted: Fri Jul 04, 2003 11:43 am
Post subject: Re: Site not working - for only one one user. Any ideas? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Bill Logan" <blogan RemoveThis @clear.net.nz> wrote in message news:<3f0494b2$1@clear.net.nz>...
 > One problem with frames when you have the nav frame, in this case
 > albummenu.html, with scroll and resize turned off, is that only part of the
 > screen can be seen. I can only see down to Vol4 US 1996 1999

Yes, but that was a deliberate design decision on my part. If you browse
the site briefly, you'll see that it primarily features large images, and
the images have to be that large to be at all legible. So once I have
that requirement already in place, I don't feel bad about menus that
can get a bit long, since users have to have the window larger already
anyways. I removed the menu scrollbar to minimize the width as much as
possible.

Jim<!-- ~MESSAGE_AFTER~ -->
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