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External
Since: Jul 23, 2004
Posts: 25
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(Msg. 1) Posted: Wed Jul 28, 2004 12:18 pm
Post subject: Shopping Cart Ideas
Archived from groups: alt>www>webmaster (more info?)
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We are updating our shopping cart system and are on the lookout for ways to
make it better.
We have just implemented multiple payment options and an extra postage and
packing system.
Anyone got any suggestions for ways we can improve our product, bearing in
mind, we are marketting this to the UK small to medium sized business.
Where do other shopping cart systems fall down?
Many thanks
RG |
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External
Since: Oct 22, 2003
Posts: 353
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(Msg. 2) Posted: Wed Jul 28, 2004 12:18 pm
Post subject: Re: Shopping Cart Ideas [Login to view extended thread Info.]
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On Wed, 28 Jul 2004 09:18:12 +0100, ®ed Eye Media - Richard Grove wrote:
> We are updating our shopping cart system and are on the lookout for ways to
> make it better.
> We have just implemented multiple payment options and an extra postage and
> packing system.
>
> Anyone got any suggestions for ways we can improve our product, bearing in
> mind, we are marketting this to the UK small to medium sized business.
> Where do other shopping cart systems fall down?
>
> Many thanks
> RG
Learn from Amazon.com. I think they have the best usability experience.
Here are my ideas:
- Don't ask for credit card info before telling me the total charges (this
should include shipping charges, taxes.. etc)
- I like Paypal as a payment option and not one of those silly 'buy now'
buttons where you can buy only one item at a time.
- Put several clear photos of the product showing different views. Put
options to view large images. Include specifications like size and weight.
- Include a progress indicator so I knwo how many steps the order process
takes.
- When you ship, notify the customer and include a tracking #.
- In general avoid anything that frustrates a customer so put yourself in
their shoes and experiment.
Karim
--
<a style='text-decoration: underline;' href="http://www.cheapesthosting.com" target="_blank">http://www.cheapesthosting.com</a> - Innovative Web Hosting since 1998
Online calendars with event email notification - Online Photo Album (RSS
Enabled)<!-- ~MESSAGE_AFTER~ --> |
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External
Since: Jun 28, 2004
Posts: 240
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(Msg. 3) Posted: Wed Jul 28, 2004 1:02 pm
Post subject: Re: Shopping Cart Ideas [Login to view extended thread Info.]
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®ed Eye Media - Richard Grove wrote:
> We are updating our shopping cart system and are on the lookout for ways to
> make it better.
> We have just implemented multiple payment options and an extra postage and
> packing system.
>
> Anyone got any suggestions for ways we can improve our product, bearing in
> mind, we are marketting this to the UK small to medium sized business.
> Where do other shopping cart systems fall down?
>
> Many thanks
> RG
>
>
Is there anything to see so we can comment?
--
x theSpaceGirl (miranda)
# lead designer @ <a style='text-decoration: underline;' href="http://www.dhnewmedia.com" target="_blank">http://www.dhnewmedia.com</a> #
# remove NO SPAM to email, or use form on website #<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Shopping Cart Ideas |
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External
Since: Jul 23, 2004
Posts: 25
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(Msg. 4) Posted: Wed Jul 28, 2004 3:10 pm
Post subject: Re: Shopping Cart Ideas [Login to view extended thread Info.]
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"SpaceGirl" <NOspaceSPAMgirl.DeleteThis@subhuman.net> wrote in message
news:2mp8d3Fpe0g9U1@uni-berlin.de...
> ®ed Eye Media - Richard Grove wrote:
>
> > We are updating our shopping cart system and are on the lookout for ways
to
> > make it better.
> > We have just implemented multiple payment options and an extra postage
and
> > packing system.
> >
> > Anyone got any suggestions for ways we can improve our product, bearing
in
> > mind, we are marketting this to the UK small to medium sized business.
> > Where do other shopping cart systems fall down?
> >
> > Many thanks
> > RG
> >
> >
>
> Is there anything to see so we can comment?
>
>
No, sorry, it's sitting here on a local machine at the moments.
Really I would like to hear what people think would make a shopping cart
system the best.
Anyone think existing shopping carts systems are letting themselves down?
If so, what and why?
TIA
RG<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Shopping Cart Ideas |
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External
Since: Sep 14, 2004
Posts: 1625
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(Msg. 5) Posted: Wed Jul 28, 2004 3:22 pm
Post subject: Re: Shopping Cart Ideas [Login to view extended thread Info.]
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On Wed, 28 Jul 2004 09:18:12 +0100 "®ed Eye Media - Richard Grove"
<info®redeyemedia.co.uk> broke off from drinking a cup of tea at to
write:
>Anyone got any suggestions for ways we can improve our product, bearing in
>mind, we are marketting this to the UK small to medium sized business.
>Where do other shopping cart systems fall down?
Marketing to the UK and using Americanisms such as "shopping cart" !
Matt
--
If your encyclopaedia doesn't list "widget glass", you're reading the wrong encyclopaedia.
The Probert Encyclopaedia. Its not the same.
<a style='text-decoration: underline;' href="http://www.probertencyclopaedia.com" target="_blank">http://www.probertencyclopaedia.com</a><!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Shopping Cart Ideas |
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External
Since: Sep 14, 2004
Posts: 1119
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(Msg. 6) Posted: Wed Jul 28, 2004 3:31 pm
Post subject: Re: Shopping Cart Ideas [Login to view extended thread Info.]
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Matt Probert wrote:
> Marketing to the UK and using Americanisms such as "shopping cart" !
He should definitely be using "shopping basket" and sticking clear of
things like "trolley" or "old lady's wicker basket with cat hair and tea
bags" because they sound silly.
--
Dylan Parry
<a style='text-decoration: underline;' href="http://webpageworkshop.co.uk" target="_blank">http://webpageworkshop.co.uk</a> - FREE Web tutorials and references
Listening to: King Crimson - Heartbeat<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Shopping Cart Ideas |
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External
Since: Jul 25, 2004
Posts: 30
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(Msg. 7) Posted: Wed Jul 28, 2004 3:31 pm
Post subject: Re: Shopping Cart Ideas [Login to view extended thread Info.]
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Dylan Parry wrote:
> Matt Probert wrote:
>
>
>>Marketing to the UK and using Americanisms such as "shopping cart" !
>
>
> He should definitely be using "shopping basket" and sticking clear of
> things like "trolley" or "old lady's wicker basket with cat hair and tea
> bags" because they sound silly.
>
Use shopping cart!
Why - usabilty, its the recognised web term for it, its not an
americanism any more its net-lingo... Plus its considerably shorter than
most other words and shorter words work much better on screen... you
also might want to try a logo as well...
The net truly has its own language...
Gerry<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Shopping Cart Ideas |
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External
Since: Jun 28, 2004
Posts: 240
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(Msg. 8) Posted: Wed Jul 28, 2004 3:35 pm
Post subject: Re: Shopping Cart Ideas [Login to view extended thread Info.]
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®ed Eye Media - Richard Grove wrote:
> Really I would like to hear what people think would make a shopping cart
> system the best.
> Anyone think existing shopping carts systems are letting themselves down?
> If so, what and why?
>
> TIA
> RG
I can suggest a couple of good ones;
<a style='text-decoration: underline;' href="http://www.tesco.com" target="_blank">www.tesco.com</a> - only grocery shopping. We use this once a month and get
all our food delivered. Their pages aren't so smart in non-IE browsers
though 
<a style='text-decoration: underline;' href="http://www.play.com" target="_blank">www.play.com</a> - very short path to actually placing an order, very quick
process.
<a style='text-decoration: underline;' href="http://www.amazon.co.uk" target="_blank">www.amazon.co.uk</a> - oen click is great/dangerous 
--
x theSpaceGirl (miranda)
# lead designer @ <a style='text-decoration: underline;' href="http://www.dhnewmedia.com" target="_blank">http://www.dhnewmedia.com</a> #
# remove NO SPAM to email, or use form on website #<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Shopping Cart Ideas |
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External
Since: Sep 14, 2004
Posts: 1119
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(Msg. 9) Posted: Wed Jul 28, 2004 3:37 pm
Post subject: Re: Shopping Cart Ideas [Login to view extended thread Info.]
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SpaceGirl wrote:
> <a style='text-decoration: underline;' href="http://www.amazon.co.uk" target="_blank">www.amazon.co.uk</a> - oen click is great/dangerous
Which is why Amazon don't enable it on accounts by default - which is a a
good thing IMHO and I would have ordered too many silly things by now all
by accident :s
--
Dylan Parry
<a style='text-decoration: underline;' href="http://webpageworkshop.co.uk" target="_blank">http://webpageworkshop.co.uk</a> - FREE Web tutorials and references
Listening to: Jon Anderson - Qoquaq Ën Transic\Naon\Transic Tö<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Shopping Cart Ideas |
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External
Since: Jun 28, 2004
Posts: 240
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(Msg. 10) Posted: Wed Jul 28, 2004 3:40 pm
Post subject: Re: Shopping Cart Ideas [Login to view extended thread Info.]
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Dylan Parry wrote:
> Which is why Amazon don't enable it on accounts by default - which is a a
> good thing IMHO and I would have ordered too many silly things by now all
> by accident :s
>
Play.com is cheaper anyway, and I've not noticed any bank account
emptying features on there yet (thankfully).
--
x theSpaceGirl (miranda)
# lead designer @ <a style='text-decoration: underline;' href="http://www.dhnewmedia.com" target="_blank">http://www.dhnewmedia.com</a> #
# remove NO SPAM to email, or use form on website #<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Shopping Cart Ideas |
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External
Since: Jun 28, 2004
Posts: 240
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(Msg. 11) Posted: Wed Jul 28, 2004 4:03 pm
Post subject: Re: Shopping Cart Ideas [Login to view extended thread Info.]
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Gerry W ( Use my name at dergal dot c o m for email wrote:
> Dylan Parry wrote:
>
>> Matt Probert wrote:
>>
>>
>>> Marketing to the UK and using Americanisms such as "shopping cart" !
>>
>>
>>
>> He should definitely be using "shopping basket" and sticking clear of
>> things like "trolley" or "old lady's wicker basket with cat hair and tea
>> bags" because they sound silly.
>>
>
> Use shopping cart!
>
> Why - usabilty, its the recognised web term for it, its not an
> americanism any more its net-lingo... Plus its considerably shorter than
> most other words and shorter words work much better on screen... you
> also might want to try a logo as well...
>
> The net truly has its own language...
>
> Gerry
Either... they are (at least here in the UK) interchangeable. I guess it
comes down to marketing. I'd generally suggest basket (as that's what
they are called in "real life" in the UK), but I dont think it matters much.
--
x theSpaceGirl (miranda)
# lead designer @ <a style='text-decoration: underline;' href="http://www.dhnewmedia.com" target="_blank">http://www.dhnewmedia.com</a> #
# remove NO SPAM to email, or use form on website #<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Shopping Cart Ideas |
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External
Since: Sep 14, 2004
Posts: 2384
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(Msg. 12) Posted: Wed Jul 28, 2004 5:22 pm
Post subject: Re: Shopping Cart Ideas [Login to view extended thread Info.]
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SpaceGirl wrote:
> <a style='text-decoration: underline;' href="http://www.amazon.co.uk" target="_blank">www.amazon.co.uk</a> - oen click is great/dangerous
You bet!
I bought 2 DVDs (Tommy, Abigail's Party) last week after mentioning them in
here!
--
Charles Sweeney
<a style='text-decoration: underline;' href="http://CharlesSweeney.com" target="_blank">http://CharlesSweeney.com</a><!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Shopping Cart Ideas |
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External
Since: Sep 14, 2004
Posts: 2384
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(Msg. 13) Posted: Wed Jul 28, 2004 5:24 pm
Post subject: Re: Shopping Cart Ideas [Login to view extended thread Info.]
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SpaceGirl wrote:
> Gerry W ( Use my name at dergal dot c o m for email wrote:
>
>> Dylan Parry wrote:
>>
>>> Matt Probert wrote:
>>>
>>>
>>>> Marketing to the UK and using Americanisms such as "shopping cart"
>>>> !
>>>
>>>
>>>
>>> He should definitely be using "shopping basket" and sticking clear
>>> of things like "trolley" or "old lady's wicker basket with cat hair
>>> and tea bags" because they sound silly.
>>>
>>
>> Use shopping cart!
>>
>> Why - usabilty, its the recognised web term for it, its not an
>> americanism any more its net-lingo... Plus its considerably shorter
>> than most other words and shorter words work much better on screen...
>> you also might want to try a logo as well...
>>
>> The net truly has its own language...
>>
>> Gerry
>
> Either... they are (at least here in the UK) interchangeable. I guess
> it comes down to marketing. I'd generally suggest basket (as that's
> what they are called in "real life" in the UK), but I dont think it
> matters much.
What about string bag?
--
Charles Sweeney
<a style='text-decoration: underline;' href="http://CharlesSweeney.com" target="_blank">http://CharlesSweeney.com</a><!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Shopping Cart Ideas |
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External
Since: Sep 14, 2004
Posts: 1625
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(Msg. 14) Posted: Wed Jul 28, 2004 7:12 pm
Post subject: Re: Shopping Cart Ideas [Login to view extended thread Info.]
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On Wed, 28 Jul 2004 11:53:12 GMT "Gerry W ( Use my name at dergal dot
c o m for email " <questions.DeleteThis@exleaseit.co.uk> broke off from drinking
a cup of tea at blueyonder (post doesn't reflect views of blueyonder)
to write:
>Dylan Parry wrote:
>
>> Matt Probert wrote:
>>
>>
>>>Marketing to the UK and using Americanisms such as "shopping cart" !
>>
>>
>> He should definitely be using "shopping basket" and sticking clear of
>> things like "trolley" or "old lady's wicker basket with cat hair and tea
>> bags" because they sound silly.
>>
>
>Use shopping cart!
>
>Why - usabilty, its the recognised web term for it, its not an
>americanism any more its net-lingo... Plus its considerably shorter than
>most other words and shorter words work much better on screen... you
>also might want to try a logo as well...
>
NO! It's an Americanism. Unless we want to graduate from being the
USA's largest aircraft-carrier to the 52nd (?) state we need to resist
the Americanism of our language.
Heck, we go to shops and use shopping trolleys or shopping baskets.
Yes we go to the checkout.
Matt
--
If your encyclopaedia doesn't list "widget glass", you're reading the wrong encyclopaedia.
The Probert Encyclopaedia. Its not the same.
<a style='text-decoration: underline;' href="http://www.probertencyclopaedia.com" target="_blank">http://www.probertencyclopaedia.com</a><!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Shopping Cart Ideas |
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External
Since: Jun 28, 2004
Posts: 240
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(Msg. 15) Posted: Wed Jul 28, 2004 7:17 pm
Post subject: Re: Shopping Cart Ideas [Login to view extended thread Info.]
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Matt Probert wrote:
> NO! It's an Americanism. Unless we want to graduate from being the
> USA's largest aircraft-carrier to the 52nd (?) state we need to resist
> the Americanism of our language.
>
> Heck, we go to shops and use shopping trolleys or shopping baskets.
> Yes we go to the checkout.
>
> Matt
....and pay on our AMEX's?
--
x theSpaceGirl (miranda)
# lead designer @ <a style='text-decoration: underline;' href="http://www.dhnewmedia.com" target="_blank">http://www.dhnewmedia.com</a> #
# remove NO SPAM to email, or use form on website #<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Shopping Cart Ideas |
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