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IIS Service Won't Stop

 
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user923

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Since: Oct 08, 2003
Posts: 1



(Msg. 1) Posted: Wed Oct 08, 2003 6:26 am
Post subject: IIS Service Won't Stop
Archived from groups: microsoft>public>inetserver>iis (more info?)

I am having problems getting my IIS service to stop. It
tries for a long time and even goes through the process of
trying to stop the WWW service and other dependencies.
When it gives up it just gives a generic message that it
was unable to stop the service. Unfortunately, the
service is not really running at that point either and the
server must be rebooted for the service to be restarted.
Has anyone else had this problem?

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kenremove

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Since: Aug 23, 2003
Posts: 2901



(Msg. 2) Posted: Thu Oct 09, 2003 12:53 am
Post subject: Re: IIS Service Won't Stop [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

What is in the Windows Event Logs?

(I have seen this problem before, but usually it's symptomatic of a worse
problem)

Cheers
Ken

"Kimberly Becht" <kimberly.becht.DeleteThis@usda.gov> wrote in message
news:0c2e01c38d86$af2a39a0$a301280a@phx.gbl...
: I am having problems getting my IIS service to stop. It
: tries for a long time and even goes through the process of
: trying to stop the WWW service and other dependencies.
: When it gives up it just gives a generic message that it
: was unable to stop the service. Unfortunately, the
: service is not really running at that point either and the
: server must be rebooted for the service to be restarted.
: Has anyone else had this problem?

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user926

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Since: Oct 08, 2003
Posts: 1



(Msg. 3) Posted: Thu Oct 09, 2003 12:53 am
Post subject: Re: IIS Service Won't Stop [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have checked the event logs on the server and there are no warnings or
errors in any of the logs before, during, or after my attempt to stop
the IIS service.

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bbooth

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Since: Oct 10, 2003
Posts: 68



(Msg. 4) Posted: Thu Oct 16, 2003 11:41 pm
Post subject: Re: IIS Service Won't Stop [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

When you try to stop the W3SVC service, it attempts to let any outstanding
ASP requests finish. After they are all done it will shut down. If the ASP
pages are hung or long executing pages then the service will report that it
could not stop. IIS5 comes with a utility called IISRESET.exe. If you run
this it will attempt to gracefully shut the service down just the same as
stopping the service then restart it. The difference, however, is that if
the service cannot be stopped in a timely manner it will kill the
INETINFO.exe process then restart it.

If this is *not* a satisfatory method of restarting your service then you'd
need to get a memory dump to see what pages are hung in the IIS processes.

Thanks,
Brian Murphy-Booth
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