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Since: Oct 02, 2007 Posts: 1
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(Msg. 1) Posted: Tue Oct 02, 2007 10:03 am
Post subject: Lost Gmail Messages---MY WHOLE HISTORY Archived from groups: alt>www>webmaster (more info?)
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Dear Google Group,
ON SEPT. 11, 2007, I WOKE UP TO MY TWO YEARS OF GMAIL WIPED OUT. JUST
GONE. NO MESSAGES, NO NOTHING FROM THE PAST.
Obviously I am distraught that gmail somehow can be wiped out by
something. It is not a virus, as I had MacAfee intact and checked
that. GOOGLE SUPPORT has been UNHELPFUL, EVEN INSULTING, IN ITS
APPROACH. They say they can't give me any info because they need to
protect user's privacy. WHAT ABOUT CUSTOMER PRIVACY? I HAVE TWO VERY
IMPORTANT YEARS OF MY LIFE IN GMAIL, AND GOOGLE SUPPORT WILL DO
NOTHING TO RESTORE THAT.
Does anyone have any ideas? I have reset my password and security
code, but that doesn't help restore my past. Google must have the
gmail backed up on a server, but they refuse to help. Any
suggestions??
Kathryn >> Stay informed about: Lost Gmail Messages---MY WHOLE HISTORY |
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Since: Jul 30, 2007 Posts: 49
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(Msg. 2) Posted: Tue Oct 02, 2007 10:10 am
Post subject: Re: Lost Gmail Messages---MY WHOLE HISTORY [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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kathrynhans DeleteThis @gmail.com wrote:
> Dear Google Group,
> ON SEPT. 11, 2007, I WOKE UP TO MY TWO YEARS OF GMAIL WIPED OUT. JUST
> GONE. NO MESSAGES, NO NOTHING FROM THE PAST.
>
> Obviously I am distraught that gmail somehow can be wiped out by
> something. It is not a virus, as I had MacAfee intact and checked
> that. GOOGLE SUPPORT has been UNHELPFUL, EVEN INSULTING, IN ITS
> APPROACH. They say they can't give me any info because they need to
> protect user's privacy. WHAT ABOUT CUSTOMER PRIVACY? I HAVE TWO VERY
> IMPORTANT YEARS OF MY LIFE IN GMAIL, AND GOOGLE SUPPORT WILL DO
> NOTHING TO RESTORE THAT.
>
> Does anyone have any ideas? I have reset my password and security
> code, but that doesn't help restore my past. Google must have the
> gmail backed up on a server, but they refuse to help. Any
> suggestions??
>
> Kathryn
none at all
you're screwed
but hopefully you've learned a lesson, albiet the hard way >> Stay informed about: Lost Gmail Messages---MY WHOLE HISTORY |
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Since: Feb 16, 2007 Posts: 73
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(Msg. 3) Posted: Tue Oct 02, 2007 10:17 am
Post subject: Re: Lost Gmail Messages---MY WHOLE HISTORY [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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kathrynhans.DeleteThis@gmail.com <kathrynhans.DeleteThis@gmail.com> wrote in message:
1191344615.782168.180580.DeleteThis@50g2000hsm.googlegroups.com,
> Dear Google Group,
> ON SEPT. 11, 2007, I WOKE UP TO MY TWO YEARS OF GMAIL WIPED OUT. JUST
> GONE. NO MESSAGES, NO NOTHING FROM THE PAST.
>
> Obviously I am distraught that gmail somehow can be wiped out by
> something. It is not a virus, as I had MacAfee intact and checked
> that. GOOGLE SUPPORT has been UNHELPFUL, EVEN INSULTING, IN ITS
> APPROACH. They say they can't give me any info because they need to
> protect user's privacy. WHAT ABOUT CUSTOMER PRIVACY? I HAVE TWO VERY
> IMPORTANT YEARS OF MY LIFE IN GMAIL, AND GOOGLE SUPPORT WILL DO
> NOTHING TO RESTORE THAT.
>
> Does anyone have any ideas? I have reset my password and security
> code, but that doesn't help restore my past. Google must have the
> gmail backed up on a server, but they refuse to help. Any
> suggestions??
>
> Kathryn
Yes
Always remember, you get what you pay for. Google doesn't owe you
anything--not even an explanation.
Don't expect a free service to safeguard your data as well as a pay
service. Don't bother to complain when a free service doesn't live up to
your expectations and don't expect decent customer service from any
outfit that provides a free service.
--
Red >> Stay informed about: Lost Gmail Messages---MY WHOLE HISTORY |
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Since: Jun 05, 2007 Posts: 69
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(Msg. 4) Posted: Tue Oct 02, 2007 10:59 am
Post subject: Re: Lost Gmail Messages---MY WHOLE HISTORY [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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Since: Sep 27, 2003 Posts: 148
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(Msg. 5) Posted: Tue Oct 02, 2007 1:14 pm
Post subject: Re: Lost Gmail Messages---MY WHOLE HISTORY [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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kathrynhans.DeleteThis@gmail.com writes:
> Dear Google Group,
> ON SEPT. 11, 2007, I WOKE UP TO MY TWO YEARS OF GMAIL WIPED OUT. JUST
> GONE. NO MESSAGES, NO NOTHING FROM THE PAST.
>
> Obviously I am distraught that gmail somehow can be wiped out by
> something. It is not a virus, as I had MacAfee intact and checked
> that. GOOGLE SUPPORT has been UNHELPFUL, EVEN INSULTING, IN ITS
> APPROACH. They say they can't give me any info because they need to
> protect user's privacy. WHAT ABOUT CUSTOMER PRIVACY? I HAVE TWO VERY
> IMPORTANT YEARS OF MY LIFE IN GMAIL, AND GOOGLE SUPPORT WILL DO
> NOTHING TO RESTORE THAT.
>
> Does anyone have any ideas? I have reset my password and security
> code, but that doesn't help restore my past. Google must have the
> gmail backed up on a server, but they refuse to help. Any
> suggestions??
Sometimes you get what you pay for. Sometimes, a little more. In
this case, you are getting the former, I'm afraid.
But if it's really lost and gone, warm yourself with the solace that
google no longer has the last 2 years of your life, or the resulting
extremely detailed marketing profile on you based on what you've
emailed folks about, and all the vendors you've dealt with over the
past 2 years.
Welcome to alt.www.webmaster, where lots of folks can tell you how
ungodly inexpensive it is to have your own domain free of such
encumberances and the ability to easily backup your own email.
Best Regards,
--
Todd H.
http://www.toddh.net/ >> Stay informed about: Lost Gmail Messages---MY WHOLE HISTORY |
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Since: Apr 14, 2006 Posts: 139
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(Msg. 6) Posted: Tue Oct 02, 2007 2:57 pm
Post subject: Re: Lost Gmail Messages---MY WHOLE HISTORY [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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<kathrynhans.RemoveThis@gmail.com> wrote in message
news:1191344615.782168.180580@50g2000hsm.googlegroups.com...
> Dear Google Group,
> ON SEPT. 11, 2007, I WOKE UP TO MY TWO YEARS OF GMAIL WIPED OUT. JUST
> GONE. NO MESSAGES, NO NOTHING FROM THE PAST.
>
how sad.... hopefully you'd already replied to them. >> Stay informed about: Lost Gmail Messages---MY WHOLE HISTORY |
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Since: Jun 07, 2007 Posts: 19
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(Msg. 7) Posted: Tue Oct 02, 2007 3:15 pm
Post subject: Re: Lost Gmail Messages---MY WHOLE HISTORY [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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In article <1191344615.782168.180580.RemoveThis@50g2000hsm.googlegroups.com>,
kathrynhans.RemoveThis@gmail.com says...
> Dear Google Group,
> ON SEPT. 11, 2007, I WOKE UP TO MY TWO YEARS OF GMAIL WIPED OUT. JUST
> GONE. NO MESSAGES, NO NOTHING FROM THE PAST.
>
> Obviously I am distraught that gmail somehow can be wiped out by
> something. It is not a virus, as I had MacAfee intact and checked
> that. GOOGLE SUPPORT has been UNHELPFUL, EVEN INSULTING, IN ITS
> APPROACH. They say they can't give me any info because they need to
> protect user's privacy. WHAT ABOUT CUSTOMER PRIVACY? I HAVE TWO VERY
> IMPORTANT YEARS OF MY LIFE IN GMAIL, AND GOOGLE SUPPORT WILL DO
> NOTHING TO RESTORE THAT.
>
> Does anyone have any ideas? I have reset my password and security
> code, but that doesn't help restore my past. Google must have the
> gmail backed up on a server, but they refuse to help. Any
> suggestions??
>
> Kathryn
>
>
Free is free for a reason. Don't expect the same level of support that
you would expect from a paid program. >> Stay informed about: Lost Gmail Messages---MY WHOLE HISTORY |
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Since: Oct 02, 2007 Posts: 1
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(Msg. 8) Posted: Tue Oct 02, 2007 5:43 pm
Post subject: Re: Lost Gmail Messages---MY WHOLE HISTORY [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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On 2 Oct, 19:03, kathrynh... DeleteThis @gmail.com wrote:
> Dear Google Group,
> ON SEPT. 11, 2007, I WOKE UP TO MY TWO YEARS OF GMAIL WIPED OUT. JUST
> GONE. NO MESSAGES, NO NOTHING FROM THE PAST.
>
> Obviously I am distraught that gmail somehow can be wiped out by
> something. It is not a virus, as I had MacAfee intact and checked
> that. GOOGLE SUPPORT has been UNHELPFUL, EVEN INSULTING, IN ITS
> APPROACH. They say they can't give me any info because they need to
> protect user's privacy. WHAT ABOUT CUSTOMER PRIVACY? I HAVE TWO VERY
> IMPORTANT YEARS OF MY LIFE IN GMAIL, AND GOOGLE SUPPORT WILL DO
> NOTHING TO RESTORE THAT.
>
> Does anyone have any ideas? I have reset my password and security
> code, but that doesn't help restore my past. Google must have the
> gmail backed up on a server, but they refuse to help. Any
> suggestions??
>
> Kathryn
You may be able to recover recently-viewed messages from your
browser's web cache. In IE, Go to Tools, Internet Options, Temporary
Internet Files, Settings, View Files and drag anything that looks
promising to a spare folder where you can click on it to view it. I
can't tell you what the gmail display pages will be named, but once
you've found one, it should be possible to identify others.
Caution: At one time fiddling with the web cache, especially deleting
files, made Windows go unstable and require rebooting. I don't know
whether that's still the case.
Chris >> Stay informed about: Lost Gmail Messages---MY WHOLE HISTORY |
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Since: Jul 02, 2003 Posts: 589
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(Msg. 9) Posted: Tue Oct 02, 2007 7:44 pm
Post subject: Re: Lost Gmail Messages---MY WHOLE HISTORY [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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Todd H. wrote:
> kathrynhans.TakeThisOut@gmail.com writes:
>
>> Dear Google Group,
>> ON SEPT. 11, 2007, I WOKE UP TO MY TWO YEARS OF GMAIL WIPED OUT. JUST
>> GONE. NO MESSAGES, NO NOTHING FROM THE PAST.
>>
>> Obviously I am distraught that gmail somehow can be wiped out by
>> something. It is not a virus, as I had MacAfee intact and checked
>> that. GOOGLE SUPPORT has been UNHELPFUL, EVEN INSULTING, IN ITS
>> APPROACH. They say they can't give me any info because they need to
>> protect user's privacy. WHAT ABOUT CUSTOMER PRIVACY? I HAVE TWO VERY
>> IMPORTANT YEARS OF MY LIFE IN GMAIL, AND GOOGLE SUPPORT WILL DO
>> NOTHING TO RESTORE THAT.
>>
>> Does anyone have any ideas? I have reset my password and security
>> code, but that doesn't help restore my past. Google must have the
>> gmail backed up on a server, but they refuse to help. Any
>> suggestions??
>
> Sometimes you get what you pay for. Sometimes, a little more. In
> this case, you are getting the former, I'm afraid.
>
> But if it's really lost and gone, warm yourself with the solace that
> google no longer has the last 2 years of your life, or the resulting
> extremely detailed marketing profile on you based on what you've
> emailed folks about, and all the vendors you've dealt with over the
> past 2 years.
>
> Welcome to alt.www.webmaster, where lots of folks can tell you how
> ungodly inexpensive it is to have your own domain free of such
> encumberances and the ability to easily backup your own email.
Dood. That's a Google Groper who addresses alt.html as "Dear Google
Group" and asks about a webmail account. You've got to be kidding.
--
Blinky RLU 297263
Killing all posts from Google Groups
The Usenet Improvement Project - http://improve-usenet.org >> Stay informed about: Lost Gmail Messages---MY WHOLE HISTORY |
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Since: Sep 27, 2003 Posts: 148
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(Msg. 10) Posted: Tue Oct 02, 2007 7:44 pm
Post subject: Re: Lost Gmail Messages---MY WHOLE HISTORY [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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Blinky the Shark <no.spam.TakeThisOut@box.invalid> writes:
> Todd H. wrote:
> > kathrynhans.TakeThisOut@gmail.com writes:
> >
> >> Dear Google Group,
> >> ON SEPT. 11, 2007, I WOKE UP TO MY TWO YEARS OF GMAIL WIPED OUT. JUST
> >
> > Welcome to alt.www.webmaster, where lots of folks can tell you how
> > ungodly inexpensive it is to have your own domain free of such
> > encumberances and the ability to easily backup your own email.
>
> Dood. That's a Google Groper who addresses alt.html as "Dear Google
> Group" and asks about a webmail account. You've got to be kidding.
Shhh. Wait for it. Let the google grouper try to ask.
--
Todd H.
http://www.toddh.net/ >> Stay informed about: Lost Gmail Messages---MY WHOLE HISTORY |
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Since: Jul 02, 2003 Posts: 589
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(Msg. 11) Posted: Tue Oct 02, 2007 9:00 pm
Post subject: Re: Lost Gmail Messages---MY WHOLE HISTORY [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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Todd H. wrote:
> Blinky the Shark <no.spam RemoveThis @box.invalid> writes:
>
>> Todd H. wrote:
>> > kathrynhans RemoveThis @gmail.com writes:
>> >
>> >> Dear Google Group,
>> >> ON SEPT. 11, 2007, I WOKE UP TO MY TWO YEARS OF GMAIL WIPED OUT. JUST
>> >
>> > Welcome to alt.www.webmaster, where lots of folks can tell you how
>> > ungodly inexpensive it is to have your own domain free of such
>> > encumberances and the ability to easily backup your own email.
>>
>> Dood. That's a Google Groper who addresses alt.html as "Dear Google
>> Group" and asks about a webmail account. You've got to be kidding.
>
> Shhh. Wait for it. Let the google grouper try to ask.
Here's the word: "mum".
--
Blinky RLU 297263
Killing all posts from Google Groups
The Usenet Improvement Project - http://improve-usenet.org >> Stay informed about: Lost Gmail Messages---MY WHOLE HISTORY |
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Since: Jun 13, 2004 Posts: 1016
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(Msg. 12) Posted: Tue Oct 02, 2007 9:48 pm
Post subject: Re: Lost Gmail Messages---MY WHOLE HISTORY [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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kathrynhans.RemoveThis@gmail.com wrote:
> Does anyone have any ideas? I have reset my password and security
> code, but that doesn't help restore my past. Google must have the
> gmail backed up on a server, but they refuse to help. Any
> suggestions??
>
This is off topic for this group but I would say you got what you paid for.
Stop being cheap and buy a domain and hosting and stop using free email
services. >> Stay informed about: Lost Gmail Messages---MY WHOLE HISTORY |
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Since: Jun 19, 2007 Posts: 27
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(Msg. 13) Posted: Wed Oct 03, 2007 3:56 am
Post subject: Re: Lost Gmail Messages---MY WHOLE HISTORY [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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On Oct 2, 6:03 pm, kathrynh....TakeThisOut@gmail.com wrote:
> Dear Google Group,
> ON SEPT. 11, 2007, I WOKE UP TO MY TWO YEARS OF GMAIL WIPED OUT. JUST
> GONE. NO MESSAGES, NO NOTHING FROM THE PAST.
>
> Obviously I am distraught that gmail somehow can be wiped out by
> something. It is not a virus, as I had MacAfee intact and checked
> that. GOOGLE SUPPORT has been UNHELPFUL, EVEN INSULTING, IN ITS
> APPROACH. They say they can't give me any info because they need to
> protect user's privacy. WHAT ABOUT CUSTOMER PRIVACY? I HAVE TWO VERY
> IMPORTANT YEARS OF MY LIFE IN GMAIL, AND GOOGLE SUPPORT WILL DO
> NOTHING TO RESTORE THAT.
>
> Does anyone have any ideas? I have reset my password and security
> code, but that doesn't help restore my past. Google must have the
> gmail backed up on a server, but they refuse to help. Any
> suggestions??
>
> Kathryn
That's awful Kathryn! Sorry to hear you lost your mail history. I know
what that can be like... I had a harddisk fail with all my mail on it
(at least 6 years worth) and my backup turned out to be corrupt
I really hope that Google can recover your data, but I wouldn't hold
my breath. In their Terms & Conditions they clearly state they are not
responsible if your data is accidentally lost. This is the down side
of free services
Good luck. >> Stay informed about: Lost Gmail Messages---MY WHOLE HISTORY |
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Since: Sep 17, 2004 Posts: 128
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(Msg. 14) Posted: Wed Oct 03, 2007 7:56 am
Post subject: Re: Lost Gmail Messages---MY WHOLE HISTORY [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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<kathrynhans DeleteThis @gmail.com> wrote in message
news:1191344615.782168.180580@50g2000hsm.googlegroups.com...
> Dear Google Group,
> ON SEPT. 11, 2007, I WOKE UP TO MY TWO YEARS OF GMAIL WIPED OUT. JUST
> GONE. NO MESSAGES, NO NOTHING FROM THE PAST.
>
> Obviously I am distraught that gmail somehow can be wiped out by
> something. It is not a virus, as I had MacAfee intact and checked
> that. GOOGLE SUPPORT has been UNHELPFUL, EVEN INSULTING, IN ITS
> APPROACH. They say they can't give me any info because they need to
> protect user's privacy. WHAT ABOUT CUSTOMER PRIVACY? I HAVE TWO VERY
> IMPORTANT YEARS OF MY LIFE IN GMAIL, AND GOOGLE SUPPORT WILL DO
> NOTHING TO RESTORE THAT.
>
> Does anyone have any ideas? I have reset my password and security
> code, but that doesn't help restore my past. Google must have the
> gmail backed up on a server, but they refuse to help. Any
> suggestions??
>
> Kathryn
>
Get your money back. >> Stay informed about: Lost Gmail Messages---MY WHOLE HISTORY |
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Since: Aug 01, 2007 Posts: 9
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(Msg. 15) Posted: Wed Oct 03, 2007 7:56 am
Post subject: Re: Lost Gmail Messages---MY WHOLE HISTORY [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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On 2007-10-03, elyob <newsprofile DeleteThis @gmail.com> wrote:
>
><kathrynhans DeleteThis @gmail.com> wrote in message
> news:1191344615.782168.180580@50g2000hsm.googlegroups.com...
>> Dear Google Group,
>> ON SEPT. 11, 2007, I WOKE UP TO MY TWO YEARS OF GMAIL WIPED OUT. JUST
>> GONE. NO MESSAGES, NO NOTHING FROM THE PAST.
>>
>> Obviously I am distraught that gmail somehow can be wiped out by
>> something. It is not a virus, as I had MacAfee intact and checked
>> that. GOOGLE SUPPORT has been UNHELPFUL, EVEN INSULTING, IN ITS
>> APPROACH. They say they can't give me any info because they need to
>> protect user's privacy. WHAT ABOUT CUSTOMER PRIVACY? I HAVE TWO VERY
>> IMPORTANT YEARS OF MY LIFE IN GMAIL, AND GOOGLE SUPPORT WILL DO
>> NOTHING TO RESTORE THAT.
>>
>> Does anyone have any ideas? I have reset my password and security
>> code, but that doesn't help restore my past. Google must have the
>> gmail backed up on a server, but they refuse to help. Any
>> suggestions??
>>
>> Kathryn
>>
>
> Get your money back.
It's not really about money. Most ISPs give you at least one free email
account anyway, and even if you do use gmail, you can always copy your
messages off there with POP and save them and back them up yourself.
I'm sure just as many (probably more in fact) of the people who use
normal mail rather than gmail lose their messages when their disk fails
or they accidentally delete them and they didn't have a backup.
So the moral of the story is not that you have to pay for things but
that you should always do backups. >> Stay informed about: Lost Gmail Messages---MY WHOLE HISTORY |
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