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Next: iis 6.0 asp with windows 2003 sp1 pages locks up
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External
Since: Jun 01, 2005
Posts: 11
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(Msg. 1) Posted: Wed Jun 01, 2005 12:35 pm
Post subject: Domain control help needed!
Archived from groups: alt>www>webmaster (more info?)
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I have a domain registered with a company that offers a control panel. I
went in about a month ago and changed the nameservers to our new host. Turns
out that the nameservers only show changed internally on their records and
in my control panel, but not anywhere else! And visitors are not being
routed to the new host.
I contacted them about getting the update to propagate immediately (because
now the server at the old host is down, no e-mail is getting through) and
have received no help whatsoever. I've submitted tickets, sent direct
e-mails and even called them - which, of course, only led to leaving a
message.
I am at wit's end and on the brink of losing the customer whose site this
is. I had also tried to change the settings on the domain so there was NOT a
registrar lock on it, but that too is not updating!
What can I do?
Thanks all,
Mary |
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External
Since: May 17, 2005
Posts: 114
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(Msg. 2) Posted: Wed Jun 01, 2005 12:35 pm
Post subject: Re: Domain control help needed! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"ME Hill" <mthill.RemoveThis@buckeye-exNO_SPAMpress.com> wrote in message
news:DsKdnbuQ5sVbfgDfRVn-2g@buckeye-express.com...
> I have a domain registered with a company that offers a control panel. I
> went in about a month ago and changed the nameservers to our new host.
Turns
> out that the nameservers only show changed internally on their records and
> in my control panel, but not anywhere else! And visitors are not being
> routed to the new host.
>
> I contacted them about getting the update to propagate immediately
(because
> now the server at the old host is down, no e-mail is getting through) and
> have received no help whatsoever. I've submitted tickets, sent direct
> e-mails and even called them - which, of course, only led to leaving a
> message.
>
> I am at wit's end and on the brink of losing the customer whose site this
> is. I had also tried to change the settings on the domain so there was NOT
a
> registrar lock on it, but that too is not updating!
>
> What can I do?
>
> Thanks all,
>
> Mary
>
>
Are you changing the nameservers with your domain registrar or just your old
host?
The registrar is where you should be doing the pointing, the old host
control should have nada to do with the domain name.
Unless you got the domain name from your old host and they are in control of
it.
--
Allis
<a style='text-decoration: underline;' href="http://themooseisloose.net" target="_blank">http://themooseisloose.net</a><!-- ~MESSAGE_AFTER~ --> |
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External
Since: Jun 01, 2005
Posts: 11
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(Msg. 3) Posted: Wed Jun 01, 2005 2:53 pm
Post subject: Re: Domain control help needed! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Allis" <allis@allis> wrote in message
news:85udnTGEV7edawDfRVn-ow@comcast.com...
>
> "ME Hill" <mthill DeleteThis @buckeye-exNO_SPAMpress.com> wrote in message
> news:DsKdnbuQ5sVbfgDfRVn-2g@buckeye-express.com...
>> I have a domain registered with a company that offers a control panel. I
>> went in about a month ago and changed the nameservers to our new host.
> Turns
>> out that the nameservers only show changed internally on their records
>> and
>> in my control panel, but not anywhere else! And visitors are not being
>> routed to the new host.
>>
>> I contacted them about getting the update to propagate immediately
> (because
>> now the server at the old host is down, no e-mail is getting through) and
>> have received no help whatsoever. I've submitted tickets, sent direct
>> e-mails and even called them - which, of course, only led to leaving a
>> message.
>>
>> I am at wit's end and on the brink of losing the customer whose site this
>> is. I had also tried to change the settings on the domain so there was
>> NOT
> a
>> registrar lock on it, but that too is not updating!
>>
>> What can I do?
>>
>> Thanks all,
>>
>> Mary
>>
>>
>
> Are you changing the nameservers with your domain registrar or just your
> old
> host?
>
> The registrar is where you should be doing the pointing, the old host
> control should have nada to do with the domain name.
>
> Unless you got the domain name from your old host and they are in control
> of
> it.
>
>
> --
> Allis
<font color=purple> > <a style='text-decoration: underline;' href="http://themooseisloose.net</font" target="_blank">http://themooseisloose.net</font</a>>
>
>
I did get the domain from the old host and they are in control of it. I go
to the domain control panel (not the hosting control panel). No luck getting
anything actually changed outside their internal world. I just initiated a
transfer and hopefully, I'll be able to slip it out that way and change the
dns after it's transferred to a new registrar. <crossed fingers><!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Domain control help needed! |
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External
Since: May 17, 2005
Posts: 114
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(Msg. 4) Posted: Wed Jun 01, 2005 2:53 pm
Post subject: Re: Domain control help needed! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"ME Hill" <mthill RemoveThis @buckeye-exNO_SPAMpress.com> wrote in message
news:kuSdnbNhI_-umQPfRVn-hQ@buckeye-express.com...
>
> "Allis" <allis@allis> wrote in message
> news:85udnTGEV7edawDfRVn-ow@comcast.com...
> >
> > "ME Hill" <mthill RemoveThis @buckeye-exNO_SPAMpress.com> wrote in message
> > news:DsKdnbuQ5sVbfgDfRVn-2g@buckeye-express.com...
> >> I have a domain registered with a company that offers a control panel.
I
> >> went in about a month ago and changed the nameservers to our new host.
> > Turns
> >> out that the nameservers only show changed internally on their records
> >> and
> >> in my control panel, but not anywhere else! And visitors are not being
> >> routed to the new host.
> >>
> >> I contacted them about getting the update to propagate immediately
> > (because
> >> now the server at the old host is down, no e-mail is getting through)
and
> >> have received no help whatsoever. I've submitted tickets, sent direct
> >> e-mails and even called them - which, of course, only led to leaving a
> >> message.
> >>
> >> I am at wit's end and on the brink of losing the customer whose site
this
> >> is. I had also tried to change the settings on the domain so there was
> >> NOT
> > a
> >> registrar lock on it, but that too is not updating!
> >>
> >> What can I do?
> >>
> >> Thanks all,
> >>
> >> Mary
> >>
> >>
> >
> > Are you changing the nameservers with your domain registrar or just your
> > old
> > host?
> >
> > The registrar is where you should be doing the pointing, the old host
> > control should have nada to do with the domain name.
> >
> > Unless you got the domain name from your old host and they are in
control
> > of
> > it.
> >
> >
> > --
> > Allis
<font color=green> > > <a style='text-decoration: underline;' href="http://themooseisloose.net</font" target="_blank">http://themooseisloose.net</font</a>>
> >
> >
>
> I did get the domain from the old host and they are in control of it. I go
> to the domain control panel (not the hosting control panel). No luck
getting
> anything actually changed outside their internal world. I just initiated
a
> transfer and hopefully, I'll be able to slip it out that way and change
the
> dns after it's transferred to a new registrar. <crossed fingers>
>
>
Gotcha.
Keep in mind, rarely are Hosts Domain Registrars 
They just resell names, usually through an open source, or whatever.
If you can find who they use, you may be able to go direct to the source if
you get no satisfaction.
--
Allis
<a style='text-decoration: underline;' href="http://themooseisloose.net/moosemedia.html" target="_blank">http://themooseisloose.net/moosemedia.html</a><!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Domain control help needed! |
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External
Since: Jun 22, 2004
Posts: 548
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(Msg. 5) Posted: Wed Jun 01, 2005 4:55 pm
Post subject: Re: Domain control help needed! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Allis wrote:
: Keep in mind, rarely are Hosts Domain Registrars
And further keep in mind that the host should not also register your domain.
Keep the two seperate and you will have a lot less headaches.
directnic.com is an excellent registrar. Good luck.
Heidi >> Stay informed about: Domain control help needed! |
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External
Since: Mar 27, 2004
Posts: 162
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(Msg. 6) Posted: Wed Jun 01, 2005 4:55 pm
Post subject: Re: Domain control help needed! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Heidi" <blackcat2.DeleteThis@gmail.com> wrote in
news:vdone.13778$PR6.13432@tornado.texas.rr.com:
> Allis wrote:
>: Keep in mind, rarely are Hosts Domain Registrars
>
> And further keep in mind that the host should not also register your
> domain. Keep the two seperate and you will have a lot less headaches.
> directnic.com is an excellent registrar. Good luck.
Not sure if anyone has mentioned it but one of the worst things Ive seen is
people having their contact email on a domain the same as the domain. Im
thinking that doesnt show alot of understanding of what that contact is for
Gandalf Parker<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Domain control help needed! |
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External
Since: Jun 01, 2005
Posts: 11
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(Msg. 7) Posted: Wed Jun 01, 2005 4:55 pm
Post subject: Re: Domain control help needed! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Heidi" <blackcat2.DeleteThis@gmail.com> wrote in message
news:vdone.13778$PR6.13432@tornado.texas.rr.com...
> Allis wrote:
> : Keep in mind, rarely are Hosts Domain Registrars
>
> And further keep in mind that the host should not also register your
> domain.
> Keep the two seperate and you will have a lot less headaches.
> directnic.com is an excellent registrar. Good luck.
>
> Heidi
>
>
Thanks for the advice. The last batch of domains I took, I went to godaddy
and actually had a nice, easy time of everything. They seem to be very
reliable, too.<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Domain control help needed! |
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External
Since: May 17, 2005
Posts: 114
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(Msg. 8) Posted: Wed Jun 01, 2005 4:55 pm
Post subject: Re: Domain control help needed! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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"Gandalf Parker" <gandalf.DeleteThis@most.of.my.favorite.sites> wrote in message
news:Xns9668870BDC0E8gandalfparker@208.201.224.154...
> "Heidi" <blackcat2.DeleteThis@gmail.com> wrote in
> news:vdone.13778$PR6.13432@tornado.texas.rr.com:
>
> > Allis wrote:
> >: Keep in mind, rarely are Hosts Domain Registrars
> >
> > And further keep in mind that the host should not also register your
> > domain. Keep the two seperate and you will have a lot less headaches.
> > directnic.com is an excellent registrar. Good luck.
>
> Not sure if anyone has mentioned it but one of the worst things Ive seen
is
> people having their contact email on a domain the same as the domain. Im
> thinking that doesnt show alot of understanding of what that contact is
for
>
> Gandalf Parker
Hear ya...
You learn the longer you're in the game...
--
Allis
<a style='text-decoration: underline;' href="http://mismedia.net/media/mastercard.asf" target="_blank">http://mismedia.net/media/mastercard.asf</a>
Priceless...<!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Domain control help needed! |
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