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nomail9

External

Since: Sep 17, 2004
Posts: 6

(Msg. 1) Posted: Mon Sep 27, 2004 5:12 pm
Post subject: IIS Debugging
Archived from groups: microsoft>public>inetserver>iis (more info?)

Do you need to be a developer to figure out why applications are failing in
IIS using iisstate? I'm in 3rd level support of iis and am wondering if
there is training in this area for non-developers?

>> Stay informed about: IIS Debugging

patfilot

External

Since: Aug 24, 2003
Posts: 1478

(Msg. 2) Posted: Mon Sep 27, 2004 6:01 pm Post subject: Re: IIS Debugging [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

You don't need to be a developer, but an understanding of structured progrramming would be a big help. If you get a log file, posting it to the group will get someone to look at it. If you see enough logs, eventually you'll get a feel for what is going on. Pat "Sitruc" <nomail.RemoveThis@nospam.org> wrote in message news:u8UXI2LpEHA.1152@TK2MSFTNGP11.phx.gbl... > Do you need to be a developer to figure out why applications are failing > in > IIS using iisstate? I'm in 3rd level support of iis and am wondering if > there is training in this area for non-developers? > ><!-- ~MESSAGE_AFTER~ --> >> Stay informed about: IIS Debugging

nomail9

External

Since: Sep 17, 2004
Posts: 6

(Msg. 3) Posted: Tue Sep 28, 2004 1:53 pm Post subject: Re: IIS Debugging [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

I started a trace and symbols aren't being downloaded. We use a proxy server. Does iisstate support the use of a proxy server? If so, does it use IE's default settings? I'm logged into the box with my admin account which doesn't have rights to access the internet. Can I pass a username and password for credentials to download the symbols? If the application can't download the symbols what can I do to download the symbols? Thanks. -- Sitruc "Pat [MSFT]" <patfilot DeleteThis @online.microsoft.com> wrote in message news:e5JkD2NpEHA.556@TK2MSFTNGP09.phx.gbl... > You don't need to be a developer, but an understanding of structured > progrramming would be a big help. If you get a log file, posting it to the > group will get someone to look at it. If you see enough logs, eventually > you'll get a feel for what is going on. > > > Pat > > "Sitruc" <nomail DeleteThis @nospam.org> wrote in message > news:u8UXI2LpEHA.1152@TK2MSFTNGP11.phx.gbl... > > Do you need to be a developer to figure out why applications are failing > > in > > IIS using iisstate? I'm in 3rd level support of iis and am wondering if > > there is training in this area for non-developers? > > > > > ><!-- ~MESSAGE_AFTER~ --> >> Stay informed about: IIS Debugging

patfilot

External

Since: Aug 24, 2003
Posts: 1478

(Msg. 4) Posted: Tue Sep 28, 2004 1:53 pm Post subject: Re: IIS Debugging [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

IISState leverages the Symbol Server API set, just like WinDBG. IISState can use a Proxy Server, but I did not add the ability to enter user credentials; so you will need to be logged in as a user with internet rights. If you use WinDBG or CDB, you can tell them to allow for manual user credentials with the !sym prompts <enter> command (see the WinDBG help file for more info). Pat "Sitruc" <nomail.RemoveThis@nospam.org> wrote in message news:eNMbgrWpEHA.1300@TK2MSFTNGP12.phx.gbl... >I started a trace and symbols aren't being downloaded. We use a proxy > server. Does iisstate support the use of a proxy server? If so, does it > use IE's default settings? I'm logged into the box with my admin account > which doesn't have rights to access the internet. Can I pass a username > and > password for credentials to download the symbols? > > If the application can't download the symbols what can I do to download > the > symbols? > > Thanks. > > -- > Sitruc > > "Pat [MSFT]" <patfilot.RemoveThis@online.microsoft.com> wrote in message > news:e5JkD2NpEHA.556@TK2MSFTNGP09.phx.gbl... >> You don't need to be a developer, but an understanding of structured >> progrramming would be a big help. If you get a log file, posting it to > the >> group will get someone to look at it. If you see enough logs, eventually >> you'll get a feel for what is going on. >> >> >> Pat >> >> "Sitruc" <nomail.RemoveThis@nospam.org> wrote in message >> news:u8UXI2LpEHA.1152@TK2MSFTNGP11.phx.gbl... >> > Do you need to be a developer to figure out why applications are >> > failing >> > in >> > IIS using iisstate? I'm in 3rd level support of iis and am wondering >> > if >> > there is training in this area for non-developers? >> > >> > >> >> > ><!-- ~MESSAGE_AFTER~ --> >> Stay informed about: IIS Debugging

nomail9

External

Since: Sep 17, 2004
Posts: 6

(Msg. 5) Posted: Tue Sep 28, 2004 7:14 pm Post subject: Re: IIS Debugging [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Is it possible to download the symbols ahead of time? Sitruc "Pat [MSFT]" <patfilot RemoveThis @online.microsoft.com> wrote in message news:ObfaarXpEHA.3428@TK2MSFTNGP11.phx.gbl... > IISState leverages the Symbol Server API set, just like WinDBG. IISState > can use a Proxy Server, but I did not add the ability to enter user > credentials; so you will need to be logged in as a user with internet > rights. > > If you use WinDBG or CDB, you can tell them to allow for manual user > credentials with the !sym prompts <enter> command (see the WinDBG help file > for more info). > > > Pat > > "Sitruc" <nomail RemoveThis @nospam.org> wrote in message > news:eNMbgrWpEHA.1300@TK2MSFTNGP12.phx.gbl... > >I started a trace and symbols aren't being downloaded. We use a proxy > > server. Does iisstate support the use of a proxy server? If so, does it > > use IE's default settings? I'm logged into the box with my admin account > > which doesn't have rights to access the internet. Can I pass a username > > and > > password for credentials to download the symbols? > > > > If the application can't download the symbols what can I do to download > > the > > symbols? > > > > Thanks. > > > > -- > > Sitruc > > > > "Pat [MSFT]" <patfilot RemoveThis @online.microsoft.com> wrote in message > > news:e5JkD2NpEHA.556@TK2MSFTNGP09.phx.gbl... > >> You don't need to be a developer, but an understanding of structured > >> progrramming would be a big help. If you get a log file, posting it to > > the > >> group will get someone to look at it. If you see enough logs, eventually > >> you'll get a feel for what is going on. > >> > >> > >> Pat > >> > >> "Sitruc" <nomail RemoveThis @nospam.org> wrote in message > >> news:u8UXI2LpEHA.1152@TK2MSFTNGP11.phx.gbl... > >> > Do you need to be a developer to figure out why applications are > >> > failing > >> > in > >> > IIS using iisstate? I'm in 3rd level support of iis and am wondering > >> > if > >> > there is training in this area for non-developers? > >> > > >> > > >> > >> > > > > > ><!-- ~MESSAGE_AFTER~ --> >> Stay informed about: IIS Debugging

patfilot

External

Since: Aug 24, 2003
Posts: 1478

(Msg. 6) Posted: Wed Sep 29, 2004 12:57 pm Post subject: Re: IIS Debugging [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Not easily. Symbols are build specific, so downloading the latest service pack's symbols is unlikely to help debug a production box. You can do the following: 1) Use IISState to create a dump file (-d flag) 2) Open the dump with WinDBG 3) Create a directory called c:\symbols 4) In WinDBG type: .symfix c:\symbols <enter> 5) Type .reload <enter> 6) Type ~kb <enter> This will download all the symbols for dlls that are on a thread stack (so most of the ones in the process). Copy the contents of the c:\symbols directory to the iisstate\symbols directory. Re-run IISState when teh problem occurs. Pat "Sitruc" <nomail.DeleteThis@nospam.org> wrote in message news:%23eUxVfZpEHA.800@TK2MSFTNGP14.phx.gbl... > Is it possible to download the symbols ahead of time? > > Sitruc > > "Pat [MSFT]" <patfilot.DeleteThis@online.microsoft.com> wrote in message > news:ObfaarXpEHA.3428@TK2MSFTNGP11.phx.gbl... >> IISState leverages the Symbol Server API set, just like WinDBG. IISState >> can use a Proxy Server, but I did not add the ability to enter user >> credentials; so you will need to be logged in as a user with internet >> rights. >> >> If you use WinDBG or CDB, you can tell them to allow for manual user >> credentials with the !sym prompts <enter> command (see the WinDBG help > file >> for more info). >> >> >> Pat >> >> "Sitruc" <nomail.DeleteThis@nospam.org> wrote in message >> news:eNMbgrWpEHA.1300@TK2MSFTNGP12.phx.gbl... >> >I started a trace and symbols aren't being downloaded. We use a proxy >> > server. Does iisstate support the use of a proxy server? If so, does > it >> > use IE's default settings? I'm logged into the box with my admin > account >> > which doesn't have rights to access the internet. Can I pass a >> > username >> > and >> > password for credentials to download the symbols? >> > >> > If the application can't download the symbols what can I do to download >> > the >> > symbols? >> > >> > Thanks. >> > >> > -- >> > Sitruc >> > >> > "Pat [MSFT]" <patfilot.DeleteThis@online.microsoft.com> wrote in message >> > news:e5JkD2NpEHA.556@TK2MSFTNGP09.phx.gbl... >> >> You don't need to be a developer, but an understanding of structured >> >> progrramming would be a big help. If you get a log file, posting it >> >> to >> > the >> >> group will get someone to look at it. If you see enough logs, > eventually >> >> you'll get a feel for what is going on. >> >> >> >> >> >> Pat >> >> >> >> "Sitruc" <nomail.DeleteThis@nospam.org> wrote in message >> >> news:u8UXI2LpEHA.1152@TK2MSFTNGP11.phx.gbl... >> >> > Do you need to be a developer to figure out why applications are >> >> > failing >> >> > in >> >> > IIS using iisstate? I'm in 3rd level support of iis and am >> >> > wondering >> >> > if >> >> > there is training in this area for non-developers? >> >> > >> >> > >> >> >> >> >> > >> > >> >> > ><!-- ~MESSAGE_AFTER~ --> >> Stay informed about: IIS Debugging*

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