IIS, DCOM and Citrix

The web interface for Citrix was working great, then it just stopped and I
can't figure out how to fix it. Looking through the event log, it looks
like DCOM isn't starting up and then IIS isn't able to do what it's supposed
to to. Each attempt to use the web interface, will add two entries to the
event log (#1 & #2). I've read everything I can find in Google Groups,
Citrix Knowlege Bases and Microsoft support; but nothing seems to resolve
the issue. The specs are that I'm running W2K with the latest service
packs, Citrix XPa in a two server farm. The IMA database is using a SQL
server running on another box.

It anyone's had experience with this, I'd be glad to hear it before I spend
$400 with Citrix's tech support.
Thanks

Event Log:
#1: Event ID: 10010 Source: DCOM
The server {3D14228D-FBE1-11D0-995D-00C04FD919C1} did not register with DCOM
within the required timeout.

#2: Event ID: 36 Source: W3SVC (IIS)
The server failed to load application
'/LM/W3SVC/1/ROOT/Citrix/MetaFrameXP/default'. The error was 'Server
execution failed'.

#3: Event ID: 10004 Source: DCOM
DCOM got error "Overlapped I/O operation is in progress. " and was unable to
logon .\IWAM_CITRIX02 in order to run the server:
{3D14228D-FBE1-11D0-995D-00C04FD919C1}

I spent two weeks trying to figure this out, running FileMon and RegMon,
calling Citrix support, etc...
Here's how to fix the problem:
Verify that ASP is running properly on the Citrix web server by creating a
file in the WWWROOT directory and trying to hit it. For example, I created
asptest.asp with the following:

<%
Response.Write "This is a test ASP page.<br>Running from C:\Inetpub\wwwroot"
%>

From your browser, type <a style='text-decoration: underline;' href="http://127.0.0.1/asptest.asp" target="_blank">http://127.0.0.1/asptest.asp</a> and see if the output
is good. If you get an ERROR 500, then open Internet Service Manager,
select the Default website, right click and select properties. Click the
Home Directory tab and under Application Settings change the Application
Protection to LOW (IIS Process). Try the test page again
<a style='text-decoration: underline;' href="http://127.0.0.1/asptest.asp" target="_blank">http://127.0.0.1/asptest.asp</a> and it should work. There are some knowledge
base articles on Microsoft's website that address the specifics with LOW and
MEDIUM application protection and explain it better.

Create an asptest.asp to the C:\Inetpub\wwwroot\Citrix\MetaFrameXP\site
folder like the following:

<%
Response.Write "This is a test ASP page.<br>Running from
C:\Inetpub\wwwroot\Citrix\MetaframeXP\site"
%>

From your browser, type
<a style='text-decoration: underline;' href="http://127.0.0.1/citrix/metaframexp/default/asptest.asp" target="_blank">http://127.0.0.1/citrix/metaframexp/default/asptest.asp</a> and see if the
output is good. If you get an ERROR 500, then you'll need to change the
Application Protection in Internet Service Manager for the virtual directory
'DEFAULT' under Citrix, MetaframeXP to LOW. Test the page again. If it
works, then try the Citrix web interface, by typing <a style='text-decoration: underline;' href="http://127.0.0.1" target="_blank">http://127.0.0.1</a>


"TRB_NV" <TRB_NV.DeleteThis@hotmail.com> wrote in message
news:%230In%23EeoEHA.3968@TK2MSFTNGP11.phx.gbl...
 > The web interface for Citrix was working great, then it just stopped and I
 > can't figure out how to fix it. Looking through the event log, it looks
 > like DCOM isn't starting up and then IIS isn't able to do what it's
supposed
 > to to. Each attempt to use the web interface, will add two entries to the
 > event log (#1 & #2). I've read everything I can find in Google Groups,
 > Citrix Knowlege Bases and Microsoft support; but nothing seems to resolve
 > the issue. The specs are that I'm running W2K with the latest service
 > packs, Citrix XPa in a two server farm. The IMA database is using a SQL
 > server running on another box.
 >
 > It anyone's had experience with this, I'd be glad to hear it before I
spend
 > $400 with Citrix's tech support.
 > Thanks
 >
 > Event Log:
 > #1: Event ID: 10010 Source: DCOM
 > The server {3D14228D-FBE1-11D0-995D-00C04FD919C1} did not register with
DCOM
 > within the required timeout.
 >
 > #2: Event ID: 36 Source: W3SVC (IIS)
 > The server failed to load application
 > '/LM/W3SVC/1/ROOT/Citrix/MetaFrameXP/default'. The error was 'Server
 > execution failed'.
 >
 > #3: Event ID: 10004 Source: DCOM
 > DCOM got error "Overlapped I/O operation is in progress. " and was unable
to
 > logon .\IWAM_CITRIX02 in order to run the server:
 > {3D14228D-FBE1-11D0-995D-00C04FD919C1}
 >
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